Casino Cages Analyst

Pay

Minimum – Anticipated Maximum Base Salary: $58,458 – $66,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Monitor player accounts and transactions to detect suspicious activity and ensure compliance with internal policies and external regulations 
• Investigate fraudulent activity, including chargebacks, bonus abuse, payment fraud, identity theft, and reported suspicious behavior 
• Analyze customer behavior and account activity to assess risk factors and identify emerging fraud patterns 
• Design and implement fraud prevention strategies, detection procedures, and control measures to reduce exposure and protect company assets 
• Perform customer identity verification, document review, and enhanced due diligence when required 
• Coordinate with other departments and third parties to resolve fraud-related issues and incidents 
• Document investigations thoroughly and prepare management, stakeholder, and regulatory reports that summarize findings, trends, and mitigation efforts 

More about you

• Proven experience as a Fraud Analyst, Risk Analyst, or in a similar role within the online gaming, sports betting, or financial services industry 
• In-depth knowledge of fraud detection tools, methodologies, and techniques used in the online gaming space 
• Strong analytical and problem-solving skills with attention to detail 
• Familiarity with AML, KYC, and other regulatory requirements in the online gaming space 
• Proficiency in fraud detection software, third-party back offices, and Microsoft Office Suite  
• Excellent communication skills, both written and verbal, with the ability to explain complex fraud issues to non-technical stakeholders 

Shift details

M-F
Weekends
Days