What are the responsibilities and job description for the Concessions Supervisor position at Delaware North at Hub Hall?
The opportunity
Delaware North’s Patina Group is hiring a full-time or part-time Concessions Supervisor to join our team at Hencraft at Hub Hall in Boston, Massachusetts. As a Concessions Supervisor, you will be responsible for leading team members to provide exceptional guest service. If you want to join a team that supports each other, works with purpose, and grows together, apply now.
Pay
$25.00 – $27.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Supervise daily front-of-house and back-of-house operations, ensuring efficient service and food quality
- Prepare, cook, and assemble menu items according to recipe and presentation standards
- Deliver exceptional customer service and resolve guest concerns in a professional manner
- Train, coach, and support team members while fostering a positive, team-oriented work environment
- Operate and oversee cash handling procedures, POS transactions, balancing drawers, and ensuring accuracy of sales reporting
- Maintain food safety, sanitation, and cleanliness standards in accordance with company and regulatory requirements
- Assist with inventory control, product rotation, opening/closing procedures, and shift execution
- Lead by example in a fast-paced environment while promoting a culture of hospitality, quality, and accountability
More about you
- Experience working in a restaurant required
- Minimum of 2 years of supervisory experience preferred
- Must be able to implement rules and direct employees
- Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
- No college degree required
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to lift stock to 50 pounds occasionally
- May be required to work outdoors or in variable temperatures depending on the season
Shift details
Days
Evenings
Holidays
M-F
Weekends
Events
Source: Casino Careers
Salary : $25 - $27