Host

Pay

$13.00 – $15.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Review floor plan and reservation book daily; create a seating chart.
• Set up the host station according to the checklist.
• Greet guests and seat them at tables or in waiting areas.
• Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.
• Maintain control of the seating and wait times.
• Clean and maintain the host station; contribute to the cleanliness of the dining and bar areas.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Answer any guest questions regarding service, and provide general assistance for guests and employees.
• Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.
• Assisting with bussing, clearing, and cleaning tables.
• Assisting with running food as needed.
• Frequently checking bathrooms for cleanliness, and restocking toilet paper rolls, paper towel rolls, and or soap dispensers.
• Answer restaurant telephone lines during assigned hours of operation

More about you

• Prior experience in a guest service environment is preferred.
• Attentive and detailed oriented.
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
• Capable of performing specified procedures and following instructions.
• Effective communication skills; ability to communicate with guests and co-workers.
• Must be at least 18 years old.
• Must be able to work a flexible schedule including nights, days, weekends, and holidays 

Physical requirements

• Ability to remain on feet for the entire length of shift.
• Ability to maneuver between tables and around corners.
• Frequent walking, bending, lifting, reaching, and stretching.
• Ability to lift and carry up to 35 pounds.
• Visual acuity and hearing ability are sufficient to read the seating chart and communicate with guests.

Shift details

Days
Evenings
Holidays
Weekends