What are the responsibilities and job description for the Clinic Manager position at DeKalb Community Service Board?
About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
Clinic Manager
North DeKalb Clinic
Under general supervision of the Director of Behavioral Health Outpatient Clinics, the Clinical Manager is responsible for the day-to-day operations of an Outpatient Clinic. The Clinical Manager is responsible for ensuring quality client care and staff performance at the site. Ensures high quality documentation of evidence-based practice. Provides clinical and administrative supervision for interdisciplinary team members. Actively supports and implements strategic agency goals. Demonstrates clinical and professional leadership presence consistently. The Clinical Manager is responsible to the Director of Behavioral Health Outpatient Clinics.
Major Responsibilities
Provides clinical and administrative oversight of the clinic.
Monitors staff performance and ensures staff are meeting performance metrics
Monitors evidence based practices and ensures quality client care
Ensures compliance with contractual and regulatory requirements
Monitors program budget
Ensures environmental safety and a therapeutic milieu for staff, clients and visitors
Ensures high quality documentation through reviews, audits, and adherence to agency guidelines
Provides clinical and administrative supervision and staff development opportunities
Conducts all HR-relevant activities, including performance improvement, interviewing and selecting new hires
Develops and promotes collaborative internal and external relationships
Actively supports and implements strategic agency goals
Demonstrates clinical and professional leadership presence consistently
Role models and ensures staff provides excellent customer service to clients/families, staff and visitors
Provides some direct clinical services
Skill, Competency, and Education Requirements
Required qualifications: Current Georgia licensure as a Licensed Clinical Social Worker, Licensed Professional Counselor, or Licensed Marriage and Family Therapist. Three years of related work experience, computer proficiency and ability to multi-task. Demonstrates competency in using evidenced based treatments for addictive diseases and mental illness. Ability to work from and promote a person-centered, recovery oriented, and trauma informed philosophy in client care.
Preferred qualifications: At least one year's experience in a management/supervisor role. CPCS or ACS if licensed as an LPC. Bilingual Spanish
WORKING CONDITIONS
Works in an outpatient clinic 8:15am-5:00pm with some evening or weekend hours (as determined by clinic needs).
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID:
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources