Information Technology Specialist (PLCYPLN)

Summary

DCSA's Acquisitions and Technology- National Background Investigation Services (NBIS) is looking for an experienced Information Technology Specialist (Platform Manager). The Information Technology (IT) Specialist provides support, guidance and expertise in various Information Technology (IT) functions. Performs a variety of duties that involve knowledge of a wide variety of IT applications, environments, and methods. Visit www.dcsa.mil - America's Gatekeeper!

Duties

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As a Information Technology Specialist (PLCYPLN) you will be responsible for the following duties:

• Develop and execute the strategic roadmap for the Atlassian platform (JIRA, Confluence, etc.), establishing and enforcing governance policies to ensure alignment with enterprise goals.
• Serve as the primary liaison between business stakeholders and technical teams, translating complex business requirements into scalable, effective solutions within the JIRA ecosystem.
• Oversee all aspects of platform administration, including the architectural design of complex workflows, permission schemes, and project configurations to meet diverse operational needs.
• Drive platform efficiency and value by developing custom scripts for automation and managing API integrations to connect JIRA with other critical enterprise systems.
• Lead and mentor a team of JIRA support staff, fostering a culture of continuous improvement and overseeing user training and documentation.
• Optimize the platform to directly support and enhance core organizational methodologies, including the Software Development Lifecycle (SDLC), sAFE Agile frameworks, and IT Service Management (ITSM) processes.
  
  

The Office Under Secretary of Defense for Intelligence and Security established a Targeted Local Market Supplement (TLMS) for certain Science, Technology, Engineering, Mathematics, and Cyber positions within the Defense Civilian Intelligence Personnel System. Eligibility for the TLMS is based on cyber work roles within certain occupational series and on the work performed. This vacancy is designated as a STEM and/or Cyber position and pay for the incumbent will be based on the STEM and Cyber Pay Table.

Requirements

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Conditions of employment

• Must be a US citizen
• Selective Service Requirement: Males born after 12-31-59 must be registered for Selective Service. For more information http://www.sss.gov
• Resume and supporting documents received by 11:59PM EST will be considered
• This is a Drug Testing designated position
• Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• PCS (Permanent Change of Station): May be Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: Supervisors may approve situational telework on a case-by-case, temporary basis for limited situations.
• If selected, the incumbent must obtain and maintain appropriate security clearance as indicated in job announcement.
• In accordance with DoDD 8140.01/DoDI 8140.02, the position compliance requirement details are outlined in the Defense Cyber Workforce Annex.
• Any Information Technology/Security certifications / education specified in the DCWF Annex as defined by DoD 8140-M within six months of appointment date.
• The incumbent must sign a Statement of Understanding regarding the certification requirements and maintaining the appropriate certification is a condition of employment.
• This position requires Defense Acquisition Workforce Improvement Act (DAWIA) Advanced certification in Program Management and is expected to meet all related certification requirements per the Department of Defense Instruction 5000.66.
• Applicants that do not meet this requirement are eligible to be hired but must obtain a Program Management Advanced certification within 4 years (48 months) after the first day of starting in the position.
  
  

Qualifications

The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: Information Technology (IT) Management Series 2210 (Alternative A) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 01/20/2026

Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.

Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.

Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

AND

You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-13 in the Federal service and are prepared to take on greater responsibility.

Generally, this would include one year or more of such specialized experience.

Specialized Experience For This Position Includes:

• Experience using various JIRA administration tools to customize workflows and manage multiple projects.
• Experience creating long-term roadmaps for the JIRA platform, to align with business goals.
• Experience applying Application Programming Interfaces (API's) for integration with other enterprise systems and how it may affect the software development lifecycle (SDLC) methodologies like Agile and DevOps.
• Experience leading a team of administrators, managing stakeholder expectations and communicating across an organization.
  
  

Specifically You Will Be Evaluated On The Following Competencies:

• Strategic Thinking- Formulates objectives and priorities and implements plans consistent with the long-term interests of the organization in a global environment that takes into consideration the environment, resources, capabilities, constraints, and organization goals and values. Capitalizes on opportunities and manages risks and contingencies, recognizing the implications for the organization and stakeholders.
• Configuration Management - Knowledge of the principles and methods for planning or managing the implementation, update or integration of information systems components.
• Requirements Analysis- Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
• Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
• Systems Integration - Knowledge of principles, methods, and procedures for installing, integrating, and optimizing information systems components.
  
  

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

VETERANS PREFERENCE/CURRENT OR FORMER FEDERAL

In accordance with DoD Instruction 1400.25, Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria.

Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Applicants selected from this announcement may be required to serve a two-year trial period.

If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions.

If selected, non-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS.

All Defense Intelligence positions under the Defense Civilian Intelligence Personnel System (DCIPS) are in the excepted service by specific statue, 10 U.S.C. 1601. This position is in the excepted service and does not confer competitive status.

For more information on the DCIPS occupational structure click here.

For more information about career advancement in DCIPS click here.

ACQUISITION POSITION: This position requires a Defense Acquisition Workforce Improvement Act (DAWIA) Advanced certification in Program Management. Certification prior to hiring is not essential but must be accomplished within 4 years (48 months) after entry into this position. For information regarding the DAWIA Back to Basics please visit: Home (dau.edu) or Back to Basics - Helpful Resources (dau.edu)

• DAWIA (Back to Basics) Certification: NON-CAP: Position requires DoD Acquisition Advanced certification in Program Management within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
  
  

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.