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Computer Assisted Ordering Technician

Defense Commissary Agency East
Portsmouth, NH Other
POSTED ON 4/16/2026
AVAILABLE BEFORE 4/30/2026
Serves as a Computer Assisted Ordering Technician in a commissary store at a Defense Commissary Agency (DeCA) facility. The primary purpose of this position is maintain accurate perpetual inventory balance on hand (BOH) levels which in turn determines optimum ordering quantities and ensures product availability for patrons.

Read the entire announcement before starting the application process.

Qualifications:

You must meet the Office of Personnel Management (OPM) qualifications for series 1101 and additional requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you have the qualifications described below. You can use experience, education, or a combination of the two to qualify.

Experience: One (1) year of specialized experience using hand held terminals to gather data necessary to update and adjust inventory; experience ensuring optimal shelf space allocation for available stock; ordering product; and/or maintaining a perpetual inventory.
OR
Education: Four (4) full years of successfully completed education above high school at an accredited business, secretarial, technical school, junior college, college, or university. Transcripts are required if relying on education, in whole or in part, to qualify. See Required Documents for more information.
OR
Combination of experience and education: To calculate the combination, divide your total months of experience by 12, then divide your semester hours by 60 and add the two percentages. If the total is 100%, you meet the minimum qualifications through a combination of experience and education.

Examples of qualifying experience include:
  • Include experience using hand held terminals to gather data necessary to update and adjust inventory; experience ensuring optimal shelf space allocation for available stock; ordering product; and/or maintaining a perpetual inventory.

You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Physical requirements: (1) Work may be performed in the freeze and chill boxes exposing incumbent to extremes in temperature. Must be able to wear any/all protective clothing provided, such as freezer gear. (2) Must be able to lift items up to 40 lbs without assistance. Physical exertion such as long periods of standing, bending, lifting, carrying and reaching while searching for stock and replenishing shelves is required. You will attest to your ability to perform these physical requirements in the Questionnaire.

As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in the position's competencies (knowledge, skills, abilities, and other characteristics).

  • Automated Ordering Systems
  • Communication
  • Minimum Qualifications GS-05 (Specialized Experience)
  • Operational Practices


Overtime: Occasional
Fair Labor Standards Act (FLSA): Nonexempt
Bargaining Unit Status: Covered
Obligated Position: No
Reemployed Annuitants Considered: No, DoD criteria not met.
Work environment: A significant amount of work is performed in the warehouse which is often drafty, and noisy and special precautions must be used while working around material handling equipment. The work environment involves moderate risks or discomforts which require special safety precautions.
Telework eligible: No
Remote work eligible: No

Responsibilities:

  • Maintains the Computer Assisted Ordering (CAO) system with current, accurate data to ensure optimal order quantities are calculated necessary to sustain customer demands.
  • Uses radio-frequency hand-held terminals to gather data necessary to update and adjust inventory
  • Records and updates Balance on Hand (BOH) data; maintains perpetual inventory and audits credits
  • Performs daily inventory audit of items not-in-stock and overwrite items
  • Evaluates stock levels of all CAO categories daily by physically reviewing the storage and display shelf locations, shippers and warehouse.
  • Interfaces with all levels of management and deals directly with commercial distributor/vendor stocking representatives on issues affecting CAO
Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:
  • Duties and Qualifications
  • How to Apply (including a preview of the assessment questionnaire, if applicable)
  • How You Will be Evaluated

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the Qualifications section of this announcement and it must support your responses to the assessment questionnaire. We do not assume you have the necessary experience to successfully perform in this job regardless of your employment history or academic career.

Salary : $22

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