What are the responsibilities and job description for the IT System Engineer position at DeepSee?
DeepSee delivers an open and flexible agentic platform to accelerate AI adoption for financial services in front, middle, and back-office operations. Our cloud-based platform seamlessly integrates with existing bank architectures, whether they’re just starting their AI transformation journey or looking to enhance existing in-house capabilities with Agentic AI solutions. With DeepSee’s pre-trained & pre-configured agents, banking and capital markets firms can automate and orchestrate manual, repetitive tasks—freeing domain experts for strategic work, reducing risk, and streamlining operations to drive greater efficiency.
We are looking for an experienced, hands-on IT System Engineer who thrives on solving complex problems through automation, process improvement, and innovative integrations. This role is ideal for someone who is passionate about building reliable and secure IT environments, working with cutting-edge AI tools, and ready to take full ownership of our IT systems. The right candidate will have broad technical experience across multiple operating systems and cloud platforms, a proven record of automating manual tasks, and a keen eye for efficiency and compliance. If you enjoy working autonomously, proactively setting technical direction, optimizing workflows, and making a direct impact on organizational operations, you’ll thrive in this role.
Job Responsibilities:
- Own all IT requests across the organization.
- Drive automation of IT processes, evidence gathering, and integrations.
- Manage core systems including Microsoft 365, MDM solutions, billing platforms, and resource allocation.
- Participate in periodic access reviews and maintain compliance with SOC2 Type 2 and ISO 27001.
- Administer and troubleshoot a multi-OS environment (Mac, Windows, Linux).
- Oversee office network infrastructure, license, and resource management.
- Automate manual evidence collection and reporting for audits.
- Collaborate cross-functionally and act as technical lead for IT direction.
Must Haves:
- Professional experience with Mac, Windows, and Linux system administration.
- Demonstrable capability to automate IT functions and workflows (scripting, tools).
- Hands-on expertise with enterprise platforms (Microsoft 365, MDM, network hardware, GitHub, AWS, Azure, etc.).
- Knowledge and practical experience with SOC2, ISO 27001, and related compliance automation.
- Experience integrating and managing cloud platforms (AWS, Azure, GCP).
- Ability to leverage AI tools to augment work.
- Strong ownership mentality; you have opinions on the direction of IT and will own it.
Nice to Haves:
- Advanced scripting or programming (Python, PowerShell, Bash).
- Background in DevOps pipelines and workflow automation.
- Experience with software license management and IT budgeting.
- Prior work in regulated or finance industry environments.
- Experience with additional automation tools or APIs for compliance workflows.
Finally, it is important that you align with our Stuff That Matters.
Knowledge Over Noise: We prioritize actionable insights
One Team, One Dream: We collaborate seamlessly across functions
Be a Seeker: We constantly pursue innovation and learning
Stay Human: We keep our solutions people-centric
Act Boldly: We take calculated risks to drive progress
Believe: We’re passionate about our mission
Own It: We take responsibility for our work and its impact
Why DeepSee.ai?
Competitive compensation package including equity, with remote work options
100% company-paid premiums on health, dental, and vision insurance
Opportunity to work on cutting-edge AI technology with real impact
Collaborative and innovative work environment
Join us in shaping the future of AI-powered automation and make a significant impact in a rapidly growing startup. If you’re a hands-on problem solver who thrives in fast-paced environments and is excited about leveraging AI to solve complex problems, we want to hear from you!