What are the responsibilities and job description for the Summer Pool Club Manager / Supervisor position at Dedham Health & Athletic Complex?
Season: Memorial Day – Labor Day
Location: Outdoor Pool Club
Status: Seasonal, Full-Time (Seasonal Hours)
Position Summary
Location: Outdoor Pool Club
Status: Seasonal, Full-Time (Seasonal Hours)
Position Summary
The Summer Pool Club Manager is responsible for overseeing the daily operations and member experience at the outdoor pool club throughout the summer season. This role requires an outgoing, people-focused leader who thrives in a fast-paced, social environment and can effectively manage staff, schedules, and guest interactions to ensure a safe, welcoming, and enjoyable experience for all members.
Key Responsibilities
- Oversee and supervise all pool club staff, including lifeguards, front desk staff, and activities staff
- Ensure a high level of customer service and positive member experience at all times
- Assist with staff scheduling, coverage, and daily operational needs
- Maintain a safe and organized pool environment in accordance with policies and procedures
- Communicate clearly and professionally with members, guests, and staff
- Address member questions, concerns, and minor issues as they arise
- Support and participate in club activities and special events
- Enforce pool rules and club standards consistently and fairly
Qualifications & Requirements
- Outgoing, energetic, and personable with strong interpersonal skills
- Comfortable leading and working closely with a seasonal staff team
- Willing to be trained and certified as a lifeguard
- Available to work days, nights, weekends, and holidays as needed
- Flexible schedule with the ability to adapt to changing operational demands
- Reliable, responsible, and able to make sound decisions in a busy environment
Perks & Benefits
- Complimentary gym membership
- Fun, team-oriented summer work environment
- Leadership experience in a seasonal club setting