Computer Technician Mid

Overview

DecisionPoint Corporation is seeking a Computer Technician to join our IRS Operations Service Support (OSS) Support Services team. The Computer Technician (Mid-level) will assist in preparing systems for imaging, installing software, performing quality checks, and packaging systems for shipment. They will also assist in receiving incoming shipments and updating asset management and inventory systems. This role requires basic computer support skills, proficiency in Microsoft Office, and the ability to manage inventory using specialized technology. The ideal candidate will be a proactive team player who can handle physical tasks such as packing and shipping equipment.

This position is on-site in Memphis, TN.

Duties & Responsibilities

• Assist with setting up systems in preparation for imaging.
• Install above-baseline software and perform quality checks.
• Package and prepare systems for shipment to IRS depot centers.
• Work with Service Manager to address various logistic management requests.
• Receive incoming shipments of equipment and update the asset management database and inventory records.
• Manage and track inventory using barcode scanners and related technology.
• Provide deskside and remote support as needed for IRS employees.

Qualifications

• Active Public Trust Clearance or ability to obtain Public Trust clearance.
• Completed IRS Minimum Background Investigation or ability to clear IRS Minimum Background Investigation.
• Basic computer support skills to sanitize equipment according to IRS procedures.
• Proficiency in Microsoft Office products (Word, Excel, etc.).
• Experience with inventory management technology.
• Knowledge of database applications for asset management.
• Strong written and verbal communication skills.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.