What are the responsibilities and job description for the Inside Sales Representative position at Dealers Warehouse Corporation?
Dealers Warehouse Corporation has been a wholesale distributor in the Knoxville area committed to providing our dealers and their customers with the best in quality product lines and millwork since 1947. For over 70 years, Dealers Warehouse has been providing unique and innovative solutions for both residential and commercial construction projects.
Dealers Warehouse is seeking a dependable, detail-oriented individual with millwork knowledge to join our Knoxville team as an Inside Sales Representative. This position involves providing excellent customer service, processing orders, managing accounts, and supporting sales operations in a fast-paced, professional environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but not are limited to, selling products for manufacturers or distributors to business or industrial establishments or individuals at sales offices, stores, showrooms, or customers’ places of business by performing the following:
· To read, write, and communicate in a professional manner;
· To answer incoming calls from customers and fulfill their orders;
· To demonstrate product knowledge, using samples or catalog, and emphasize salable features;
· To quote prices and credit terms and prepare sales contracts for orders obtained;
· To estimate delivery dates, based on knowledge of Dealers’ production schedule and vendors’ delivery dates;
· To prepare reports of business transactions and keep record of expense accounts;
· To keep up-to-date records of account activities and literature;
· To track inventory levels for customers;
· To explain pricing catalogue pages to customers;
· To provide new customer data and other sales data for current customers to company database;
· To develop and maintain relationships with customers and purchasing contacts;
· To participate in inventory counts;
· To adhere to all company and safety policies, including wearing all required PPE;
· To wear proper work attire, including close-toed shoes and safety vests, at all times while moving about the warehouse;
· To report any company and safety policy violations, work-related injuries or incidents, and workplace discrimination to supervisor or Human Resources Department;
· To work normal operating hours, including overtime when necessary; and
· To perform any other duties required to complete assigned tasks.
QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and ability required to do so. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
· Education/Experience. High school education, or equivalent degree; six (6) months of related training or experience; or a combination of equivalent education and experience.
· Skills. Ability to read, write, and communicate professionally; ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals; ability to read and interpret a measuring tape; ability to use reason and logic to carry out detailed written and oral instructions.
· Certificates, Licenses, and Registrations. All applicants must have a valid U.S. Driver’s License.
· Physical Demands.
o Employees are regularly required to: sit at desk for long periods of time, stand, walk, lift and move materials up to 25 lbs., and work and communicate effectively with customers and other employees.
o Employees are occasionally required to: climb, stoop, kneel, crouch, crawl, and bend at the waist.
o Required specific vision abilities include: close vision, color vision, and peripheral vision.
· Accommodations. Reasonable accommodations may be made on a case-by-case basis to enable individuals with disabilities to perform essential job functions.
WORK ENVIRONMENT. The characteristics described herein are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
The noise level in the work environment is usually quiet. Employee is expected to be pleasant and honest at all times.
Compensation will be based on experience. Compensation will be based on experience. This full-time role includes a comprehensive Dealers Warehouse benefits package, which includes, but is not limited to, medical, dental, and vision insurance, paid time off, 401(k) retirement plan, short- and long-term disability coverage, and company profit sharing. We’re excited to grow our team with talented, motivated individuals—if you’re ready to make an impact, we encourage you to apply!
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $21