Warehouse Support Specialist

Warehouse Support Specialist (Mandarin Speaking Preferred)

POSITION SUMMARY

As a Warehouse Support Specialist, you will support daily warehouse and logistics operations to ensure freight moves accurately and efficiently. You will work closely with internal teams, carriers, and third-party partners to track shipments, maintain documentation, and assist with issue resolution in a fast-paced environment.

This role is ideal for a detail-oriented, strong communicator looking to start or grow their career at De Well Group. You will receive structured training through hands-on experience, self-guided learning, and in-office coaching, with opportunities to advance into Operations, Account Management, Sales Support, and Supply Chain roles.

PRIMARY DUTIES & RESPONSIBILITIES

• Support daily warehouse and logistics operations, including inbound and outbound freight coordination
• Assist with shipment tracking, status updates, and issue resolution
• Perform accurate data entry of shipment, inventory, and operational details from multiple sources (Excel, emails, systems)
• Maintain data accuracy and integrity across warehouse and transportation records
• Coordinate with internal teams, carriers, 3PL partners, and dispatch to support the timely movement of freight
• Assist with transload coordination and monitor transload results
• Support billing processes, including invoice review and documentation validation
• Support procurement activities and vendor communication as needed
• Optimize available systems and technology to perform tasks efficiently and accurately
• Collaborate with Operations, Account Management, and Sales teams to support customer needs and SOPs
• Perform other duties as requested or assigned

QUALIFICATIONS

Technical

• Windows Operating System – Excel / Outlook
• Proficient computer skills (Microsoft Word, Excel, Outlook, PowerPoint)
• Strong data entry and documentation skills

Business

• High school diploma or GED required
• bachelor’s degree – PREFERRED
• Warehouse, logistics, or supply chain experience preferred
• Exposure to drayage, transload, or freight forwarding operations – PLUS
• Experience working with carriers, 3PLs, or vendors preferred
• Ability to handle confidential information with discretion
• Demonstrated critical thinking and problem-solving skills

Human Relations

• Self-motivated with strong organizational skills
• Ability to work independently and under pressure
• Detail-oriented with a high level of accuracy
• Strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-driven environment

BENEFITS

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

EXPERIENCE

• Warehouse / Logistics Operations: 1–2 years (Preferred)
• Freight, Drayage, or Transload Exposure: 1–2 years (Preferred)

LOCATION:

• Bell, CA 90201
• Work Location: In person

PHYSICAL REQUIREMENTS:

(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.)

• Ability to sit, stand, and walk for extended periods
• Ability to reach, bend, kneel, crouch, and lift
• Ability to move throughout office and warehouse environments
• Ability to lift up to 40 pounds

WORK ENVIRONMENT

(The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made.)

• Combination of office and warehouse environment
• Frequent use of computers, phones, and office equipment
• Noise level typical of a warehouse environment
• Frequent interruptions and shifting priorities throughout the workday

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

ADDITIONAL KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL ATTRIBUTES

• Ability to communicate effectively with coworkers, management, and vendors
• Basic business acumen within supply chain and logistics operations
• Strong team-player mindset
• Ability to follow company policies and procedures
• Strong organizational and analytical skills
• Positive attitude with willingness to learn and grow
• Self-confident and accountable
• Role models De Well Values

Customer Oriented Humility Entrepreneurial Culture Teamwork Integrity Innovative Play to Win

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Walk me through how you would support an inbound or outbound shipment from start to finish.
• This role involves a lot of data entry. How do you prevent errors when entering repetitive or high-volume data?
• How do you communicate shipment issues to carriers or internal teams when time is tight?
• If you noticed shipment data didn’t match an invoice, what steps would you take?
• What motivates you in operational or support roles where the work can be repetitive?
• What interests you about warehouse and logistics operations specifically?

Work Location: In person

Salary : $20 - $24