Crisis Case Manager

Job description:

De Novo Services is a small-but growing organization specializing in case management services across Washington State. Although we are in the process of expanding, our primary service areas are housing and employment. Currently, we would like to add team members in the following areas:

• Tacoma
• Central Seattle
• Shoreline/North Seattle
• Lynnwood/Everett
• Mount Vernon/Skagit
• Bellingham

Job Summary
We are seeking a dedicated and skilled hybrid (primarily remote/WFH) Crisis Case Manager to join our team. The Crisis Case Manager will be assigned a limited case load (less than 20 clients per FT staff member), with the goal of providing frequent contact to our most disadvantaged clients. The Crisis Case Manager will be responsible for assisting individuals with disabilities in securing and maintaining meaningful employment opportunities and achieving housing stabilization.

The position entails meeting with clients telephonically, virtually, and in-person, creating action/goal plans, utilizing available resources to help clients achieve their goals, conducting regular weekly check-ins with clients, managing client case files, and meeting with team members to provide updates.

This role requires a compassionate individual, as the Crisis Case Manager will work closely with clients, families, and other professionals to ensure the delivery of high-quality care and support.

Duties

Client Assessment and Goal Setting:

• Conduct comprehensive assessments to understand the strengths, abilities, and goals of individuals with disabilities.
• Collaborate with clients to develop personalized employment plans, setting achievable goals for skill development and job placement.
• Collaborate with clients to develop personalized housing plans, setting achievable goals for securing and maintaining stable housing.

Resource Coordination:

• Establish and maintain relationships with local businesses to identify suitable employment opportunities.
• Actively promote clients to potential employers and facilitate the job placement process.
• Provide guidance on resume development, interview skills, and other job seeking strategies
• Identify and connect clients with available housing resources, rental assistance programs, and supportive services.
• Establish and maintain relationships with landlords, property managers, and housing agencies to facilitate housing placements.

Ongoing Support:

• Offer continuous support to clients in their new work environments, addressing any challenges or concerns that may arise.
• Work closely with employers to ensure a positive and inclusive workplace for individuals with disabilities.
• Implement strategies to enhance job retention and career advancement.

Advocacy and Education:

• Advocate for the rights and needs of individuals with disabilities in the workplace.
• Educate employers, coworkers, and the community on the benefits of inclusive employment practices.

Documentation and Reporting:

• Maintain accurate and up-to-date case records, documenting client progress, achievements, and challenges.
• Offer support in home community care settings as required.

Qualifications

• Applicant must have at least 2 years of supportive housing experience.
• Applicant must have reliable transportation.
• Applicant must pass background check.
• Exemplary written communication skills.
• A self-starter attitude is absolutely necessary.
• Previous experience in employment services, case management, or a related field preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Attributes

• Empathy and understanding of the unique challenges faced by individuals with disabilities.
• Strong organizational skills and attention to detail.
• Flexibility and adaptability in a dynamic work environment.

Schedule

Scheduling: Although we operate between the hours of 7am and 7pm, case managers are free to choose the hours that work best for them, provided their schedule and availability is consistent and suits the availability of their clientele. For example, we have some employees who take client calls from 10am-4pm, and complete their case notes in the evening. Others choose to work M-Th, and take Friday off.

Hybrid/Travel: The Crisis Case Manager will need to travel to clients in certain situations (client lives in Adult Family Home, is unable to ambulate, etc.). We expect that the Crisis Case Manager can expect to travel to clients one to two times a week. Case Manager may WFH the days they are not meeting with clients.

Compensation & Benefits

At De Novo Services, we embody a "work hard, play hard" approach. Schedules are flexible so long as the work is done and is done WELL. We offer:

• Health insurance, paid at 100% (for employee only)
• Paid time off and holidays (12 days PTO, 13 federal holidays)
• 1 personal/flex day per month
• Flexible, primarily remote work environment.
• 4-day work week

Job Types: Full-time, Part-time

Pay: $62,400.00 per year

Work Location: Remote

Salary : $62,400