What are the responsibilities and job description for the Bilingual Customer Service Representative position at DD SERVICES INC?
Benefits:
Benefits/Perks
We are seeking a professional and personable Bi-Lingual Customer Service Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
35-40 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE.
Training provided
Responsibilities
- Bonus
- 401(k)
- Company parties
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Free Benefit Package
- Paid Vacation/Holiday
We are seeking a professional and personable Bi-Lingual Customer Service Representative to join our team. This Full-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
35-40 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE.
Training provided
Responsibilities
- Answer customer questions via phone, email, and in-person
- Verify eligibility, and breakdown of schedules
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
- Other diversified clerical duties.
- Bi-Lingual (English/Spanish)
- High school diploma/GED required, Bachelor’s degree preferred
- Excellent customer service skills
- Highly organized with strong time management skills