Senior Project Manager

Position Summary

The Senior Project Manager is responsible for leading a complex portfolio of projects from turnover through closeout, ensuring exceptional execution, profitability, and client satisfaction. This role manages high-value or high-risk work, coordinates internal and external resources, and plays a key leadership role in developing APMs and mentoring junior PMs. They are strategic, proactive, and a cultural leader within the company.

Key Accountabilities

Project Leadership & Execution

Manage large and complex commercial floor covering projects with full accountability for execution success, scope, schedule, budget, and client experience.

Financial Management & Forecasting

Own the financial health of all projects. Maintain accurate forecasting of billings, margin, labor, and costs. Proactively drive margin protection and enhancement through risk mitigation and strategic buyouts.

APM Mentorship & Development

Train, coach, and develop APMs through intentional delegation, feedback, and exposure to increasing responsibilities. Build a strong project support bench for the future.

Client Relationship Management

Serve as the primary point of contact for clients and general contractors. Build trust and rapport through proactive communication, transparency, and problem-solving.

Subcontractor & Vendor Coordination

Negotiate scopes, manage performance, and maintain clear expectations with all subcontractors. Ensure timely buyouts, contract issuance, and vendor alignment.

Schedule & Resource Management

Create and manage project schedules with Field Managers and install teams. Monitor critical path activities and proactively address delays or conflicts.

Change Management & Documentation

Identify, document, and convert scope changes in a timely and profitable manner. Ensure proper approvals and communication before execution.

System Compliance & Communication

Ensure timely and accurate updates in project management software including schedules, RFIs, submittals, commitments, change orders, and forecasts.

Collaboration with Estimating & Operations

Collaborate on preconstruction planning, turnover, and project startup. Support bid strategy and early planning on key pursuits or repeat work.

Closeout & Warranty Execution

Lead punchlist closure, retainage release, and warranty response with speed and professionalism. Ensure documentation is submitted fully and timely.

Core Competencies

Competency

Description

Strategic Thinking

Anticipates challenges and plans projects holistically from start to finish.

Leadership

Models accountability and professionalism while developing junior talent.

Relationship Building

Builds trust across internal and external partners.

Financial Acumen

Understands how to protect and grow margin, manage scope, and forecast accurately.

Execution Focus

Drives schedule, quality, safety, and client satisfaction with precision.

Mentorship

Develops others through teaching, feedback, and exposure.

Communication

Clear, concise, and timely across all channels and audiences.

Problem Solving

Quickly identifies root causes and drives timely solutions.

System Discipline

Maintains accuracy and accountability in PM software and documentation.

Accountability

Owns outcomes, corrects issues, and holds others to high standards.

Core Values in Action

We Are Relationship Focused: Builds trust and long-term value with clients, coworkers, subcontractors, and partners. Proactive and respectful even under stress.

We Always Get Better: Seeks improvement in systems, self, and team performance. Learns from wins and misses. Enjoys coaching/mentoring others,

We Do the Right Thing, for Everyone: Navigates complexity and conflict with integrity. Makes decisions with fairness and long-term consequences in mind. Trusted by all stakeholders.

Sr. PM Description

A Senior Project Manager thrives in complex environments and leads with clarity, accountability, and calm demeaner. They are deeply trusted by clients and peers, excel at managing risk and communication, and consistently deliver great results. They take pride in developing others—especially APMs—and are looked to as a standard-setter for excellence and mentorship.

ADA Compliant Statement: The KPIs, Key Accountabilities, and Core Competencies reflect the essential expectations of this role and focus on required outcomes rather than specific methods. Consistent with the ADA, qualified individuals may request reasonable accommodations to perform essential functions, and the company will engage in the interactive process to identify effective accommodations.