What are the responsibilities and job description for the Computer Operations Specialist position at DCM Infotech Limited?
Job Details
Important Notes:
1. Initially, we are seeking an entry level Computer Operations specialist, someone with systems and networks monitoring, testing, basic troubleshooting experience. After some time, this role will transition into a NOC Analyst, and training will be provided for that.
2. Require at least 1 year of experience in monitoring systems and networks. We can provide training on all other tools. Looking for an entry-level candidate with a mix of operations and network experience, and we can train them on all the tools.
3. Initially, the working hours will be from 7 AM to 4 PM, Monday to Friday, or Sun-Thur, or Tue-Sat. As they transition to NOC, the shift will extend to 10 hours per day for 4 days a week (including weekends) with 3 days off.
KNOWLEDGE, SKILLS AND ABILITIES Possesses excellent customer service skills and represents us in a professional manner.
Possesses excellent time management and organizational skills; is team-oriented, dependable, enthusiastic, self-starting and self-motivated.
Possesses ability to work in fast paced and changing environment.
Possesses ability to read & comprehend written technical information in form of technical manuals.
Possesses prioritizing skills.
Knowledge of Microsoft O/S and configuration and Microsoft Exchange/Outlook.
Knowledge of software installation in a windows environment including policies, INF files, scripting, INI files, Windows Registry and directory structure. Knowledge of PC hardware and software, diagnosis, configuration and installations.
Required:
Excellent Customer Service Skills would be a must for either side.
Monitoring of systems and Networks, can train on all of the other tools.
Looking for entry level a mix of Ops and Network some experience but can train with all of the tools.
Minimum two years' experience preferred but since entry level, work with a little less also.
Need someone who is ready to transition from Ops to NOC.
1. Initially, we are seeking an entry level Computer Operations specialist, someone with systems and networks monitoring, testing, basic troubleshooting experience. After some time, this role will transition into a NOC Analyst, and training will be provided for that.
2. Require at least 1 year of experience in monitoring systems and networks. We can provide training on all other tools. Looking for an entry-level candidate with a mix of operations and network experience, and we can train them on all the tools.
3. Initially, the working hours will be from 7 AM to 4 PM, Monday to Friday, or Sun-Thur, or Tue-Sat. As they transition to NOC, the shift will extend to 10 hours per day for 4 days a week (including weekends) with 3 days off.
KNOWLEDGE, SKILLS AND ABILITIES Possesses excellent customer service skills and represents us in a professional manner.
Possesses excellent time management and organizational skills; is team-oriented, dependable, enthusiastic, self-starting and self-motivated.
Possesses ability to work in fast paced and changing environment.
Possesses ability to read & comprehend written technical information in form of technical manuals.
Possesses prioritizing skills.
Knowledge of Microsoft O/S and configuration and Microsoft Exchange/Outlook.
Knowledge of software installation in a windows environment including policies, INF files, scripting, INI files, Windows Registry and directory structure. Knowledge of PC hardware and software, diagnosis, configuration and installations.
Required:
Excellent Customer Service Skills would be a must for either side.
Monitoring of systems and Networks, can train on all of the other tools.
Looking for entry level a mix of Ops and Network some experience but can train with all of the tools.
Minimum two years' experience preferred but since entry level, work with a little less also.
Need someone who is ready to transition from Ops to NOC.
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Salary : $24 - $26