What are the responsibilities and job description for the Network and Telecommunications Lead position at DCM Infotech Limited?
Job Details
Job Description :
Role Overview
The Network and Telecommunications Lead will be responsible for the design, implementation, and operational management of network infrastructure.
This includes WAN, LAN, wireless, SD-WAN, voice systems, and associated security and monitoring platforms.
The role requires deep technical expertise, strategic planning capabilities, and strong vendor and stakeholder management skills to ensure high availability, performance, and security of network services across all locations.
This role is critical to ensuring secure, scalable, and high-performance connectivity across all enterprise locations, data centres, and cloud environments. The ideal candidate will bring deep technical expertise, strategic thinking, and hands-on experience in managing complex network environments.
Key Responsibilities:
Global Network Architecture & Operations
Lead the design, deployment, and lifecycle management of WAN, LAN, and wireless infrastructure across global offices and data centres.
Oversee SD-WAN architecture, including template management, circuit prioritisation, and traffic routing policies
Manage VPN, firewall, and NAT configurations, ensuring secure and efficient connectivity between on-premises and cloud environments (Azure, AWS)
Manage Christie s wireless (corporate and guest) network across global sites
Maintain SSID segmentation, security protocols (WPA2/WPA3), and guest access portals
Coordinate wireless site surveys, AP mapping, and RF tuning for auction rooms and high-density environments
Manage integration with RingCentral and AudioCodes gateways
Responsible for monitoring the network and supporting Christie's live sales
Maintain and troubleshoot Cisco UCaaS
Maintain and troubleshoot F5 systems
Managed and maintain NPS (Network Policy Server) services
Perform Physical Datacentre Patching and Manage Physical Network Devices
Security & Compliance
Oversee certificate lifecycle management for VPNs, wireless controllers, and internal services
Collaborate with Infosec and own firewall policies, reviews, segmentation strategies, and address any vulnerabilities
Maintain and troubleshoot LAN/WAN infrastructure, including Cisco Catalyst and Nexus switches, wireless controllers, and access points
Monitoring & Reporting
Maintain SolarWinds for network monitoring, NetFlow analytics, and configuration backups
Manage WAN utilisation and LAN availability reports
Vendor & Contract Management
Manage support contracts with vendors for Cisco support, hardware support, and other general support
Coordinate and help Christie s on contract renewals and licensing true-ups for global network devices, licences, and support
Team Leadership & Collaboration
Act as the escalation point for global network incidents and changes.
Provide technical mentorship to regional network engineers and collaborate with other internal and external teams
Participate in strategic planning, budgeting, and governance meetings
Required Skills & Experience:
10 years of experience in enterprise network engineering and operations.
Expert-level knowledge of Cisco technologies (Catalyst, Nexus, DNA, ISE, SD-WAN)
Strong understanding of WAN routing, BGP, NAT, VPN, and firewall architectures.
Experience with wireless design and troubleshooting in high-density environments.
Strong understanding of cloud networking (Azure ExpressRoute, IPSEC tunnels).
Proficiency in SolarWinds, NetFlow, and network monitoring tools.
Proven ability to manage global vendors and support contracts.
Excellent communication and documentation skills.
Preferred Certifications:
Cisco CCNP or CCIE (Enterprise or Security)
Versa SD-WAN certification (or equivalent experience)
Cloud networking certification (Azure, or equivalent)
ITIL Foundation
Role Overview
The Network and Telecommunications Lead will be responsible for the design, implementation, and operational management of network infrastructure.
This includes WAN, LAN, wireless, SD-WAN, voice systems, and associated security and monitoring platforms.
The role requires deep technical expertise, strategic planning capabilities, and strong vendor and stakeholder management skills to ensure high availability, performance, and security of network services across all locations.
This role is critical to ensuring secure, scalable, and high-performance connectivity across all enterprise locations, data centres, and cloud environments. The ideal candidate will bring deep technical expertise, strategic thinking, and hands-on experience in managing complex network environments.
Key Responsibilities:
Global Network Architecture & Operations
Lead the design, deployment, and lifecycle management of WAN, LAN, and wireless infrastructure across global offices and data centres.
Oversee SD-WAN architecture, including template management, circuit prioritisation, and traffic routing policies
Manage VPN, firewall, and NAT configurations, ensuring secure and efficient connectivity between on-premises and cloud environments (Azure, AWS)
Manage Christie s wireless (corporate and guest) network across global sites
Maintain SSID segmentation, security protocols (WPA2/WPA3), and guest access portals
Coordinate wireless site surveys, AP mapping, and RF tuning for auction rooms and high-density environments
Manage integration with RingCentral and AudioCodes gateways
Responsible for monitoring the network and supporting Christie's live sales
Maintain and troubleshoot Cisco UCaaS
Maintain and troubleshoot F5 systems
Managed and maintain NPS (Network Policy Server) services
Perform Physical Datacentre Patching and Manage Physical Network Devices
Security & Compliance
Oversee certificate lifecycle management for VPNs, wireless controllers, and internal services
Collaborate with Infosec and own firewall policies, reviews, segmentation strategies, and address any vulnerabilities
Maintain and troubleshoot LAN/WAN infrastructure, including Cisco Catalyst and Nexus switches, wireless controllers, and access points
Monitoring & Reporting
Maintain SolarWinds for network monitoring, NetFlow analytics, and configuration backups
Manage WAN utilisation and LAN availability reports
Vendor & Contract Management
Manage support contracts with vendors for Cisco support, hardware support, and other general support
Coordinate and help Christie s on contract renewals and licensing true-ups for global network devices, licences, and support
Team Leadership & Collaboration
Act as the escalation point for global network incidents and changes.
Provide technical mentorship to regional network engineers and collaborate with other internal and external teams
Participate in strategic planning, budgeting, and governance meetings
Required Skills & Experience:
10 years of experience in enterprise network engineering and operations.
Expert-level knowledge of Cisco technologies (Catalyst, Nexus, DNA, ISE, SD-WAN)
Strong understanding of WAN routing, BGP, NAT, VPN, and firewall architectures.
Experience with wireless design and troubleshooting in high-density environments.
Strong understanding of cloud networking (Azure ExpressRoute, IPSEC tunnels).
Proficiency in SolarWinds, NetFlow, and network monitoring tools.
Proven ability to manage global vendors and support contracts.
Excellent communication and documentation skills.
Preferred Certifications:
Cisco CCNP or CCIE (Enterprise or Security)
Versa SD-WAN certification (or equivalent experience)
Cloud networking certification (Azure, or equivalent)
ITIL Foundation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.