What are the responsibilities and job description for the Technical Support Manager position at DCiii Control (DC3)?
Come Join Our Team!
We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes 10 paid holidays annually, vacation, sick time, 401K with employer match, and flexible work scheduling together with a great positive culture! Full-time employees (30 hours a week) have access to medical, dental, vision, and other insurance offerings that include employer-paid life insurance.
Who We Are
Founded in 2016, DCiii Control, a TASI Measurement company, is a leader in production chemical automation, delivering innovative technology solutions that modernize and optimize chemical injection programs for the oil and gas industry. Our systems provide the most accurate dosing on the market, reduce safety and environmental risks, and protect critical assets. With true automation, flexible integration, and remote control capabilities, DCiii offers universal solutions that fit any pump and streamline installation. We empower operators with unlimited data, dynamic control, and fast ROI—helping them eliminate variances, optimize rates, and achieve best-in-class chemical management. Our team is passionate about solving complex challenges and shaping the future of chemical automation.
Job Summary
The Technical Support Manager will work closely with the team to support the implementation and optimization of automation and control systems for oilfield chemical solutions. This role leverages deep expertise in oilfield chemical applications, chemical pump technologies, and data analytics to ensure operational excellence and customer satisfaction. The candidate will spend approximately 25% of their time in the field, performing installations, troubleshooting, and delivering training to various end users. The ideal candidate also brings extensive experience in the oil and gas industry, proficiency with business intelligence tools like Power BI or Spotfire, and a proven track record in supporting chemical programs. Can be located in: Edmond, OK, Midland, TX, Houston, TX or Corpus Christi, TX
Key Responsibilities
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.
As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.
We are a growing company that invests in our people, our products, and our technology. We offer real opportunities for career growth. Our salaries are competitive with the market, and we have a great benefits platform that includes 10 paid holidays annually, vacation, sick time, 401K with employer match, and flexible work scheduling together with a great positive culture! Full-time employees (30 hours a week) have access to medical, dental, vision, and other insurance offerings that include employer-paid life insurance.
Who We Are
Founded in 2016, DCiii Control, a TASI Measurement company, is a leader in production chemical automation, delivering innovative technology solutions that modernize and optimize chemical injection programs for the oil and gas industry. Our systems provide the most accurate dosing on the market, reduce safety and environmental risks, and protect critical assets. With true automation, flexible integration, and remote control capabilities, DCiii offers universal solutions that fit any pump and streamline installation. We empower operators with unlimited data, dynamic control, and fast ROI—helping them eliminate variances, optimize rates, and achieve best-in-class chemical management. Our team is passionate about solving complex challenges and shaping the future of chemical automation.
Job Summary
The Technical Support Manager will work closely with the team to support the implementation and optimization of automation and control systems for oilfield chemical solutions. This role leverages deep expertise in oilfield chemical applications, chemical pump technologies, and data analytics to ensure operational excellence and customer satisfaction. The candidate will spend approximately 25% of their time in the field, performing installations, troubleshooting, and delivering training to various end users. The ideal candidate also brings extensive experience in the oil and gas industry, proficiency with business intelligence tools like Power BI or Spotfire, and a proven track record in supporting chemical programs. Can be located in: Edmond, OK, Midland, TX, Houston, TX or Corpus Christi, TX
Key Responsibilities
- Provide expert technical support for automation solutions, chemical injection systems, and remote asset monitoring, leveraging deep knowledge of oilfield chemical applications.
- Collaborate with cross-functional teams, including engineering and field operations, to implement production solutions.
- Train industry professionals on system operation, maintenance, and optimization, delivering clear and impactful training sessions both in the field and remotely.
- Spend approximately 25% of their time in the field, performing installations, troubleshooting, and delivering training to various end users
- Conduct field installations of chemical injection systems, tank level sensors, and communication systems, ensuring proper setup and integration.
- Assist in developing and maintaining user-friendly applications and dashboard.
- Create and maintain data visualizations and analytical dashboards using business intelligence tools like Power BI to provide insights into chemical programs and operational performance.
- Manage technical projects, including coordinating field installations with contractors, fostering a collaborative environment to achieve successful outcomes for our customers.
- Bachelor’s degree in a technical field such as Chemical Engineering, Mechanical Engineering, Data Science, or a related discipline; advanced certifications preferred.
- 7 years of experience in the oil and gas industry, with a strong focus on oilfield chemical applications, chemical pump technologies, and technical support or customer-facing roles.
- Proven expertise in supporting and troubleshooting chemical injection systems, pump calibration, and general automation gained through roles in oilfield services or related sectors.
- Advanced skills in business intelligence tools like Power BI or Spotfire for data visualization, analytics, and operational reporting.
- Proficiency in project management.
- Strong mechanical aptitude in oilfield around wellheads
- Ability to work in harsh field environments, including 25% travel for installations, troubleshooting, and training.
- Deep expertise in oilfield chemical management, including chemical pump technologies and their application in optimizing production.
- Experience supporting real-time monitoring systems integrated with chemical injection processes and business intelligence platforms.
- Physical Demand(s): Must be able to sit/stand for extended periods of time. Able to carry, lift, move up to 50lbs. The position needs to regularly walk, lean, squat, bend, climb, stoop/crouch, reach overhead/down, stretch, twist. Use hands/fingers to handle and operate computers and machinery.
- Visual Demand(s): Ability to look at a computer monitor for reasonable periods of time. Focusing on small electronic components for extended period of time.
- Hazard(s): Must be able to work in a manufacturing company, which may involve exposure to machinery, noise, and other industrial conditions. Use of personal protective equipment (PPE) such as gloves, safety glasses, and ear protection.
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.
As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.