What are the responsibilities and job description for the Dell Product Storage Resident position at DCI Solutions?
DCI Job Requirement for:
Dell Product Storage Resident
Location: Quantico, VA
Job Description:
- Serve as a Dell Product Storage Resident embedded within customer’s IT environment
- Focus on the daily operation, optimization, and support of Dell EMC storage solutions
- Ensure storage systems meet performance, and availability requirements
- Monitor and manage Dell EMC storage systems (e.g., Data Domain, Unity XT, VxRail)
- Respond to incidents and service requests related to storage infrastructure
- Perform routine health checks, capacity planning, and performance analysis
- Execute firmware upgrades, patches, and configuration changes as directed
- Support backup and restore operations and ensure data protection compliance
- Document daily activities, changes, and system status for customer reporting
- Provide hands-on support for storage-related issues
- Collaborate with Dell support and customer teams to resolve complex problems
- Assist with storage migrations, expansions, and disaster recovery testing
- Participate in change control processes and maintain accurate documentation
- Act as a trusted technical resource for the customer’s IT team
- Recommend improvements and best practices based on Dell standards
- Share technical knowledge and train customer staff on Dell storage tools and procedures
Qualifications:
- BS in IT, Computer Science, or related field (or equivalent experience)
- 5 years of experience in enterprise storage administration
- Expertise in Dell EMC storage platforms and SAN/NAS environments
- Familiarity with ITIL processes and enterprise service management
REQUIRED: Secret Security Clearance
Job Type: Full-time
Job Type: Full-time
Pay: $140,000.00 - $180,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- enterprise storage administration: 5 years (Preferred)
- Dell EMC storage platforms : 5 years (Preferred)
- ITIL processes : 5 years (Preferred)
- enterprise service management: 5 years (Preferred)
- working in SAN/NAS environments: 5 years (Preferred)
Security clearance:
- Secret (Required)
Work Location: In person
Salary : $140,000 - $180,000