Land Account Manager I

Introduction

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

Job Overview

To effectively build and maintain customer relationships through solicitation while maximizing revenue opportunities utilizing our service offerings.

What Will You Enjoy Doing (duties/tasks)

• To meet or exceed individual customer Service Level Agreements (SLA)
• Actively monitor and rectify scorecard by customer
• Ensure daily solicitation goals are met
• Ensure understanding and use of all USA Truck service offerings
• To meet or exceed operating plan line haul goals by accounts
  
  

Qualifications

What you need to succeed (Qualifications, experience, skills, attributes)

• High School diploma or equivalent.
• Understand network needs and balance
• Effectively build working relationships with sales team
• Effectively communicate to our internal and external customers
• Effective use of written and oral communication
• Ability to create and sustain relationships both internally with fellow team members and externally with customer contacts
• Ability to solve problems, meet deadlines, and handle multiple issues simultaneously
• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Able to promote a culture of trust and safety.