What are the responsibilities and job description for the Operations Support Specialist position at Dayton Freight?
Join Our Team:
As a Customer Service Representative at Dayton Freight, you'll be part of a dynamic team that's dedicated to delivering exceptional service and support to our customers.
- We offer a stable and growing organization with competitive weekly pay.
- Our team is committed to providing quick advancement opportunities and customized training programs.
- Our modern facilities and positive work environment make us an attractive choice for those seeking a professional and people-centered workplace.
Responsibilities:
- You'll assist customers with freight pickup requests, rate quotes, hot shipments, shipment tracing, and appointments or special requests.
- You'll take and deliver messages for the Service Center Manager and Account Managers.
- You'll provide assistance to Drivers, prepare bills of lading and delivery receipts, and maintain excellent communication with external and internal customers as well as interline companies.
Qualifications:
- Excellent keyboarding skills and proficiency in Microsoft Office Programs are required.
- Candidates must have experience working in a fast-paced environment and possess excellent attention to detail.
- Strong communication and customer service skills are essential for this role.
- Legally eligible to work in the United States and at least 18 years of age are also required.
Benefits:
- Competitive weekly pay
- Quick advancement opportunities
- Customized training programs
- A professional, positive, and people-centered work environment
- Modern facilities
- 401(k) plan with Company Match
