What are the responsibilities and job description for the Front Desk Clerk position at Days Inn Chiefland?
Front Desk Agent
Duties:
- Greet and welcome guests upon arrival
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues in a professional manner
- Process payments and maintain accurate records of guest transactions
- Assist with room reservations and ensure accurate room assignments
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
- Maintain a neat and organized front desk area
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computer software
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns or issues
We offer competitive pay and benefits packages, including health insurance, paid time off, and opportunities for career growth within our organization.
If you have a passion for providing exceptional customer service and enjoy working in a fast-paced hospitality environment, we would love to hear from you! Please submit your resume and cover letter detailing your relevant experience to be considered for this position.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: No more than 32 per week
Schedule:
- Evening shift
- Holidays
- Night shift
Work Location: In person
Salary : $13