What are the responsibilities and job description for the Patient Access Representative, Part Time Days, 32 Hours, Patient Access position at Day Kimball Health?
Day Kimball Health is hiring a Patient Access Representative for the Patient Accounts Department!
Location: Putnam, CT
Shift: Days, 32 Hours per Week
Patient Access Representative Job Summary
Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regards to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.
Key Responsibilities
Education:
For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region’s leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.
Make a real impact—on your career, your team, and your community. Apply today.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access Representative in Patient Accounts and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
Location: Putnam, CT
Shift: Days, 32 Hours per Week
Patient Access Representative Job Summary
Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regards to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.
Key Responsibilities
- Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures.
- Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
- Greets patients, relatives or patient representatives as the communication liaison for patient services and access.
- Responsible for current and new regulatory requirements for state, federal, and commercial payors.
- Responsible for ABN and co-payment collection practices.
Education:
- High school graduate or equivalent preferred.
- 2 years Customer Service experience preferred.
- Knowledge of Healthcare Insurance preferred
- Knowledge of medical terminology preferred.
- Excellent customer service skills required.
- Computer literacy required.
- Medical/Dental/Vision
- Pharmacy Plan
- Basic & Supplemental Life Insurance
- Short- & Long-Term Disability
- Health Savings Account or Flexible Spending Account
- Accident & Critical Illness Coverage
- 401K Plan with Eligible Employer Contribution
- Vacation Time
- Sick Days
- Paid Holidays
- Education Reimbursement
- Pet Insurance
- Additional Benefits
For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region’s leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.
Make a real impact—on your career, your team, and your community. Apply today.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access Representative in Patient Accounts and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!