What are the responsibilities and job description for the Poolside Busser/Runner position at Dawn Ranch Lodge?
ABOUT OUR COMPANY
Dawn Ranch is a natural preserve and boutique hotel destination nestled riverside at the edge of Guerneville in Sonoma’s wine-rich Russian River Valley. The cottage-style hotel and event venue offer an authentic, historic, and unique Sonoma wine country escape among 22 acres of ancient giant redwoods, native meadows, and vintage apple trees. The hotel also features unique wellness experiences including a premium spa which offers outdoor baths, massages, and body treatments. Other activities include yoga, meditation, and perfume-making. Dawn Ranch’s food program balances elevated cuisine with casual excellence, from fine dining at the Lodge overseen by Chefs Juliana Thorpe and Ignacio Zuzulich to picnics overlooking the roiling Pacific Ocean. Local ingredients from the fertile valley make our varied cuisine an emerging staple of Northern California fare. Dawn Ranch is the perfect destination to co-create luxury and inspiration in Sonoma.
ABOUT THE ROLE
This is a part-time position with the opportunity for full time hours starting in the Summer. As a Poolside Busser/Runner, you will support our Boathouse and poolside service operations. This is a physically active, guest-facing role where you’ll play a key part in ensuring smooth food service, maintaining cleanliness, and supporting the poolside team. You will work closely with the bartenders by offering water service, accurately running food and drinks to guests, and have an in-depth knowledge of our food and beverage menus.
Essential Duties & responsibilities
- Continuously clear used cups, to-go items, and silverware from the tables, and lounge area.
- Coordinate with the kitchen team to transport food products to and from the Boathouse.
- Monitor and take stock of food items stored at the Boathouse and assist with inventory management.
- Assist bartenders with restocking, cleaning, and replenishing supplies throughout the shift.
- Ensure all workstations and guest areas are cleaned and reset after each shift.
- Strong organizational and time-management skills.
- Communication with co-workers and guests in a professional manner appropriate for an upscale restaurant setting.
- Detail-oriented with a commitment to cleanliness, food safety, and guest satisfaction.
- Support and enforce pool rules and safety guidelines for guests.
- Maintain a clean and organized pool area, free of debris, garbage, and foliage.
- Follow all company policies and procedures related to dining room service.
- Set up and clean down tables and lounges between customers, including, but not limited to, folding napkins, cleaning, and placing tableware, serving water, etc.
- Monitor the floor spaces for needed sweeping, reconfiguring of furniture, spills, etc.
- Assist food servers in delivering food and drinks to guest tables.
- Perform other duties as assigned.
Qualifications
- Previous experience preferred.
- Proven experience in a fast-paced environment a plus.
- Proven work experience, hotel level food serving preferred.
- Ability to work a flexible schedule, including weekends and holidays.
- California Food Handler Card.
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
