Specialist III, Quality (National IKC)

Posting Date

04/07/2026

1991 Industrial Dr, Deland, Florida, 32724-2039, United States of America

Job Description: Quality Specialist (V523)

Job Title: Quality Specialist (V523)

Department/Team: IKCA Quality Team (National Team)

Reports To: Supervisor, IKCA National Team (Indirect reporting to Senior Manager, National IKC)

Direct Reports: None (0)

Position Overview

The Quality Specialist plays a crucial role in standardizing IKCA process and special project audits. The role is responsible for quality review of all aspects of IKCA workflow.

Core Responsibilities

• Process Auditing & Compliance: Conduct comprehensive process audits for all IKCAs (Levels 1–4) to ensure strict compliance with standardized procedures.
• Trend Identification: Collaborate closely with IKCA Supervisors and Senior IKCAs to identify audit trends, knowledge gaps, and areas for operational improvement.
• Data Management & Accuracy: Ensure accuracy and timeliness in critical data entry tasks, including TOC entries, immunization records, labs, and appointment updates.
• Cross-Functional Support: Support cross-functional teams with national data initiatives such as proactive record retrieval, immunization and lab tracking.
• Process Improvement: Continuously identify opportunities for process improvement and provide actionable, data-driven insights to leadership.
• Special Operations: Assist in Special Operations tasks as part of broader national team efforts and strategic initiatives.
• Training & Development: Support training development for National Team needs.
  
  

Required Competencies & Qualifications

• Advanced IKCA Experience highly preferred
• Attention to Detail: Strong attention to detail paired with a highly process-oriented mindset.
• Analytical Skills: Excellent analytical capabilities with familiarity navigating data management tools (e.g., Excel, Tableau, Cerner).
• Communication: Effective and clear communication skills, both written and verbal.
• Autonomy & Time Management: Ability to work independently, manage multiple priorities, and execute tasks in a fast-paced environment.
• Adaptability: High comfort level with ambiguity and demonstrated success navigating change management.
• Continuous Improvement: Proven leadership capabilities in identifying and driving process improvements.
• Collaboration: Strong cross-functional collaboration and interpersonal skills to build relationships across teams.
• Audit Expertise: Advanced understanding of audit methodologies and compliance standards.
• Mentorship: Capacity to mentor peers, share best practices, and assist in leading team-wide initiatives.
  
  

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
  
  

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $24.50 - $36.00/hour.

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.

New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour

Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.