Warehouse Operations and Service Support Lead

DU Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 35 branches in 11 states. Founded in 1993, W&M Fire Protection is a full-service fire protection contractor serving the tristate and New England regions. The company specializes in the design, installation, fabrication, inspection, and maintenance of fire sprinkler, fire alarm, special hazard, and life safety systems and has earned a strong reputation as a reliable partner for new construction and service work. Living our motto, 'we protect what you value most,' W&M Fire Protection offers a challenging and rewarding work environment for those passionate about keeping communities safe.

Due to continued growth, we are looking to add a Warehouse Operations & Service Support Lead to our Hawthorne, NY team. This full-time, onsite role works Monday through Friday from 6:00 a.m. to 3:00 p.m., with a one-hour lunch, and supports service operations by managing inventory, maintaining the shop, preparing materials, and coordinating the tools and equipment needed by field teams. Success in this role requires organization, initiative, mechanical aptitude, effective communication, inventory-control skills, and the ability to respond to changing operational priorities.

Key Responsibilities:

• Stock, organize, and prepare tools and materials needed by service technicians and field teams.
• Communicate with Service Operations team members regarding material, equipment, and scheduling needs.
• Track inventory and complete weekly inventory reviews.
• Maintain accurate records of materials, tools, equipment, and supplies.
• Monitor stock levels and identify materials and supplies that need to be replenished.
• Estimate material needs and coordinate or place orders as required.
• Receive, inspect, store, and issue materials, tools, and equipment.
• Maintain an organized, clean, safe, and efficient shop and storage area.
• Follow appropriate procedures for the storage, handling, and care of materials and equipment.
• Maintain and clean mechanical equipment and tools.
• Perform basic repairs and maintenance using hand and power tools.
• Assist with fleet-management activities and daily vehicle-operational needs.
• Coordinate with vendors and internal team members regarding inventory, tools, equipment, and service requirements.
• Respond to miscellaneous shop and operational support requests.
• Help ensure service technicians have the appropriate materials, tools, and equipment needed to complete their work.
• Perform other related duties as assigned.

Qualifications:

• Experience supporting warehouse, stockroom, inventory, shop, service, or related operations.
• Knowledge of inventory-control practices and procedures.
• Knowledge of the proper storage, handling, and care of materials, tools, and equipment.
• Ability to maintain accurate inventory records and monitor material usage and availability.
• Ability to estimate material and supply needs and coordinate orders.
• Ability to safely use hand and power tools.
• Mechanical aptitude and ability to perform basic equipment maintenance and repairs.
• Strong organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to coordinate effectively with service technicians, operations teams, vendors, and other internal departments.
• Ability to work independently and respond to changing operational priorities.
• Ability to work onsite Monday through Friday from 6:00 a.m. to 3:00 p.m.

Preferred Qualifications:

• Previous experience in the fire protection, construction, mechanical contracting, or a related industry.

Physical Demands & Work Environment:

• Work primarily in a warehouse, shop, and operational-support environment.
• Stand and walk for extended periods while preparing, organizing, and issuing materials.
• Regularly bend, reach, push, pull, kneel, and perform repetitive motions.
• Safely lift, carry, and move tools, materials, supplies, and equipment as required.
• Use hand tools, power tools, and mechanical equipment.
• Work around stored materials, moving equipment, dust, noise, and varying temperatures.
• Follow applicable safety procedures and maintain a clean and organized work area.

The salary for this role is $55,000 to $75,000 per year, based on experience and qualifications.

As part of the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose DU Family of Companies?

• Competitive Compensation - We offer a competitive wage based on your experience and qualifications.
• Comprehensive Benefits Package - Receive medical, dental, and vision insurance, a 401(k) with company match, and paid time off.
• Strength of the Family - As part of the DU Family of Companies, you gain the stability and resources of a growing network of industry-leading companies.
• Backed by APi Group - Benefit from the support and opportunity that come with being part of a global leader in safety services.
• Long-Term Career Relationships - We are committed to developing our employees and supporting long-term career growth.
• Values Match - Join a team that shares your commitment to safety, integrity, and service.

Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: careers@davisulmer.us

Davis Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Salary : $55,000 - $75,000