Receptionist / Office Coordinator

Location: Bogart, Georgia

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Reports To: Office Manager

About Davis Sign & Awning

Family-owned and operated since 1939, Davis Sign & Awning helps businesses be seen, welcoming, and remembered through exceptional signs, awnings, graphics, and visual branding solutions. We proudly serve clients throughout Georgia and the Southeastern United States with a commitment to Excellence, Initiative, Innovation, Integrity, Relationships, and Teamwork.

Position Summary

The Receptionist / Office Coordinator & Client Experience Representative serves as the face and voice of Davis Sign & Awning. This individual is responsible for creating a welcoming experience for clients, vendors, and visitors while supporting the day-to-day operations of the company.

The ideal candidate is organized, professional, detail-oriented, and enjoys serving others. This position requires someone who thrives in a fast-paced environment, can effectively manage multiple priorities, and maintains a positive, solutions-oriented attitude throughout the day.

As the first point of contact for many clients, this individual plays a critical role in ensuring every interaction reflects the quality, professionalism, hospitality, and responsiveness that define Davis Sign & Awning.

Key Responsibilities

Customer Service & Reception

• Greet and welcome all clients, vendors, and visitors.
• Maintain a professional, friendly, and welcoming front-office environment.
• Answer incoming phone calls and route inquiries to the appropriate team member.
• Take accurate messages and ensure timely follow-up.
• Assist walk-in customers with basic questions and requests.
• Coordinate client appointments and meetings as needed.
• Serve as a positive first impression of Davis Sign & Awning.
• Manage multiple incoming requests while maintaining professionalism and responsiveness.

Client Hospitality

• Maintain beverages, snacks, and refreshments for clients and guests.
• Prepare conference rooms and reception areas for meetings.
• Ensure visitors feel welcomed and cared for during their visit.
• Help create a positive and memorable client experience.
• Maintain a clean, organized, and professional reception area.
• Anticipate client needs and proactively create a welcoming environment.

Administrative & Accounting Support

• Prepare and send customer invoices.
• Process payments and assist with accounts receivable activities.
• Maintain accurate customer records and documentation.
• Assist with filing, data entry, and office organization.
• Support project managers and leadership with administrative tasks as assigned.
• Assist with maintaining customer files and project documentation.
• Ensure administrative tasks are completed accurately and on time.

Office Coordination

• Maintain the appearance and organization of the reception area and common spaces.
• Order and manage office supplies and refreshments.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Support company events, meetings, and employee activities.
• Assist with maintaining office systems and procedures.
• Help ensure the office remains organized, efficient, and welcoming.
• Identify opportunities to improve office organization and efficiency.

Qualifications

• High school diploma or equivalent.
• Prior receptionist, customer service, administrative, or office experience preferred.
• Strong verbal and written communication skills.
• Professional appearance and demeanor.
• Excellent organizational and multitasking abilities.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Ability to manage multiple priorities and frequent interruptions while maintaining accuracy and professionalism.
• Strong attention to detail and commitment to follow-through.
• Proficiency with Microsoft Office and general computer systems.
• Experience with QuickBooks or invoicing systems is preferred.
• Ability to work independently while supporting a team environment.
• Strong customer-service mindset and a genuine desire to serve others.
• Positive attitude, strong work ethic, and willingness to learn.

Our Values

Successful team members demonstrate our core values every day:

Excellence – Take pride in delivering exceptional service and attention to detail.

Initiative – Anticipate needs and proactively solve problems.

Innovation – Seek better ways to improve processes and customer experiences.

Integrity – Communicate honestly and follow through on commitments.

Relationships – Build trust and positive connections with clients, vendors, and teammates.

Teamwork – Support others and contribute to a positive workplace culture.

Why Join Davis Sign & Awning?

At Davis Sign & Awning, you'll join a company with more than 85 years of history and a team committed to helping businesses succeed. We believe every interaction matters, and our Receptionist / Office Coordinator & Client Experience Representative plays a critical role in helping clients feel welcomed, valued, and remembered from the moment they contact our company.

This is an opportunity to be part of a growing company where your work directly impacts the customer experience, supports the success of the team, and helps businesses throughout Georgia and the Southeastern United States be seen, welcoming, and remembered.

If you enjoy serving people, staying organized, juggling multiple priorities, and being part of a team that values excellence and relationships, we'd love to hear from you.