What are the responsibilities and job description for the ServiceNow Administrator position at Davis Laine, LLC?
Job Overview
We are seeking a highly skilled ServiceNow Administrator to join our IT team. This role involves managing and optimizing the ServiceNow platform to support enterprise service management, ensuring seamless integration with existing IT infrastructure. The ideal candidate will possess a strong background in system administration, solution architecture, and IT operations.
This position offers an opportunity to work on complex projects that enhance organizational efficiency and service delivery.
Requirements
- 4 years of experience with ServiceNow maintenance, including core ITSM tables, scripting, business rules, HI Portal interface, catalog items, reporting, backend data cleansing, account management, certificates, ticket triage and routing, and forms and fields editing
- Experience with management and teaching teams of software administrators
- Experience as a ServiceNow Certified System Administrator
- Experience following Agile Scrum development methods
- Ability to work with stakeholders to define requirements
- Strong problem-solving skills coupled with excellent communication abilities to collaborate effectively across teams.
Job Types: Full-time, Contract
Pay: $50.00 - $60.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Rockville, MD 20857
Salary : $50 - $60