What are the responsibilities and job description for the Front Office Staff position at Davis Dental Studio?
Our office is an extension of our family, AKA "our home away from home". We are a family-oriented general practice and perform a variety of dental services from fillings to implants. We encourage professional growth and development by offering continuing education curricula for all staff. We have fun working together while taking excellent care of our patients. There is always laughter heard around the office, and great camaraderie. Dr. Davis makes us all feel truly valued and appreciated.
Responsibilities:
- Schedule and confirm patient appointments
- Verify insurance for all clinical appointments
- Collect all monies due for services rendered
- Develop and maintain doctor/hygiene schedules as necessary
- Greet and check patients in and out, before and after treatment
- Educate, consult and present patient treatment plans
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
- File insurance pre-determinations
- Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
- High school diploma or equivalent required
- A minimum of two years of front office experience preferably in a dental setting
- Proficiency with Microsoft Office Suite
- Knowledge of dental software strongly preferred