Patient Care Coordinator Sales

Company Description

DAVinci Plastic Surgery is a premier plastic surgery practice located in Washington, DC. Our highly experienced surgeons and efficient aesthetic specialists are dedicated to providing a private patient-centric environment. We offer a wide variety of non-surgical and surgical procedures for personalized results. Our team, led by Dr. Davison and Dr. Pinell, combines knowledge and expertise to meet the individual needs of every patient and help them achieve their aesthetic objectives.

Role Description

This is a part-time on-site role for a Patient Care Coordinator. The Patient Care Coordinator will be responsible for appointment scheduling, phone etiquette, care coordination, medical terminology, and sales. The role involves coordinating patient appointments, providing exceptional customer service, answering phone calls, and assisting with medical terminology and care coordination.

- Competitive compensation with unlimited earning potential

- Training and mentoring

- Great opportunities for advancement

- Positive, success-driven work environment

- State-of-the-art CRM, Inventory management & Internet resources

Patient Care Coordinator Responsibilities:

- Accurately present and demonstrate the benefits of noninvasive procedures such as botox/dysport and dermal fillers.

- Develop and maintain strong relationships with clients via email, phone, internet requests and other lead sources.

- Present pricing options and negotiate pricing

- Provide a high level of customer service.

- Conduct business in an ethical and professional manner

- Invest time in continuous product knowledge training

Sales Performance

Achieve and exceed personal Sales Goals and Key Performance Indicators (KPI)

Maintain a strong drive for results and a positive, team-first attitude at all times

Leverage tools and technology provided to sell across channels

Demonstrate expertise in product knowledge, brand values, promotions, and policies.

Qualifications

• High-End Luxury Sales Experience
• Appointment Scheduling and Phone Etiquette skills
• Care Coordination and Medical Terminology knowledge
• Patient Care experience
• Excellent verbal communication and customer service skills
• Detail-oriented and organized
• Ability to multitask and prioritize
• Knowledge of plastic surgery procedures is a plus
• Spanish Speaker a plus

Job Type: Full-time

Pay: $55,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person