Automotive Sales Apprentice - Rome, NY

Davidson Chevrolet Cadillac Buick GMC of Rome is looking for a Sales Apprentice to join our growing Sales department! This position is great for individuals looking to break into the automotive sales world, with hands-on training to prepare you to become an automotive salesperson! You’ll learn the Sales process starting with the basics, learning the skills it takes to make you a successful Automotive Sales professional.

Hours: Monday - Saturday, with Sunday and an additional day during the week off.

• Phone & communication skills:
  • How to handle inbound and outbound calls and how to turn them into appointments.
  • Practice handling common customer questions and objections with confidence and transparency.
• Computer Skills:
  • Becoming proficient using our industry leading Customer Relationship Management software.
  • Learn how to use digital tools to better assist the sales process.
• Business Development:
  • Learn how to find new business.
  • Discover how to use our existing database to identify previous customers who may be ready for an upgrade.
• Sales Process & Methodology:
  • Learn the "Davidson Way" of guiding a customer through the entire sales process.
  • Gain expert-level knowledge of the product and learn how to match the customer with their perfect vehicle.

• Provide excellent customer service.
• Assist customers with setting up and navigating the technology in their newly purchased vehicle, answering any questions they may have.
• Help assess customers’ wants and needs for their vehicles.
• Remain knowledgeable about our current products and offers.
• Keep open lines of communication with customers through call, text, and email.
• Use the various systems available to make the customer buying process as seamless as possible.
• Assist the sales team with fueling vehicles, customer deliveries, and lot maintenance.
• Other duties may be assigned as needed.

Required Skills:

• A multi-tasker who can provide excellent customer service.
• Proficient with technology and an ability to assist others in its utilization.
• Problem solving.
• Excellent verbal and written communication skills.
• Customer contact experience.
• Empathetic and patient personality.
• High level of comfort with product presentation and sales.
• Time management.
• Ability to manage multiple deadlines.
• Must be at least 18 years of age and have a valid driver’s license.

• Prior sales experience.
• Prior technological experience.
• Prior customer service experience.
• Previous automotive experience.

• Discounts on service, parts, and vehicles!
• Sick Leave accrued every week.
• We offer great benefits including Excellus medical insurance, Guardian dental insurance, and Davis vision insurance.
• We offer a reimbursement for qualifying out of pocket costs.
• We offer supplemental insurance through Aflac including: Life, Short-Term Disability, Accident and Critical Illness.
• We offer both Traditional and Roth 401(k) plans with an employer match.
• We offer paid holidays.
• We offer advancement opportunities within a large organization.
• We are an Equal Opportunity Employer.
• We have an Employee Assistance Program, available to our employees and their immediate family members free of charge!

• The ability to lift and carry up to 20 pounds.
• The ability to occasionally perform repetitive motion tasks such as pushing snow off of surfaces as high as 7 feet.
• The ability to regularly traverse the 15 acre dealership property.
• The ability to traverse an average of 3 miles daily.
• The ability to drive 100 miles one way.
• The ability to stoop, kneel, or crouch.
• The ability to work in outdoor weather conditions including temperatures above 80 and below 32 degrees Fahrenheit.