What are the responsibilities and job description for the Senior Account Executive position at David Michael Commercial?
Company Description David Michael Commercial is a veteran-led commercial recovery firm based in Plano, Texas, helping businesses pursue past-due B2B receivables through disciplined outreach and documented follow-up. The firm provides contingency-based commercial account recovery services, including payment plan and settlement coordination, account documentation and escalation, and lien filing and enforcement coordination. Clients benefit from a secure online portal that offers real-time visibility into account activity, documents, payments, settlement decisions, and remittances. David Michael Commercial serves a wide range of industries, such as construction, skilled trades, equipment rental, property management, manufacturing, distribution, professional services, transportation, agriculture, and energy, and is a member of the Commercial Law League of America (CLLA) and General Bar.
Role Description The Senior Account Executive is a full-time hybrid role based in the Dallas, TX area, with a mix of in-office and work-from-home flexibility. This role is responsible for managing a portfolio of commercial recovery accounts, including engaging with clients to review past-due receivables, setting expectations, and updating them on progress. Day-to-day work includes conducting structured outreach to debtor businesses, negotiating payment arrangements and settlements subject to client approval, and coordinating documentation and escalation activities with internal and external partners. The Senior Account Executive will monitor account performance, maintain accurate records in the firm’s systems and portal, and prepare clear reports that support transparent client communication. The role also involves identifying opportunities to deepen client relationships, contributing to process improvements, and supporting business development activities where needed.
Qualifications
- Experience in B2B account management, commercial collections, or related financial services, with strong skills in client relationship management and portfolio oversight.
- Demonstrated ability in negotiation, conflict resolution, and structuring payment plans or settlements in alignment with client guidelines.
- Proficiency in using CRM or account management software, maintaining accurate documentation, and preparing clear, concise reports.
- Strong verbal and written communication skills, including the ability to handle difficult conversations professionally and maintain a solutions-focused approach.
- Solid business acumen and understanding of credit, receivables, and basic legal or lien processes relevant to commercial recovery (experience with construction or trade industries is a plus).
- Proven ability to work independently, prioritize multiple accounts, meet deadlines, and thrive in a structured, metrics-oriented environment.
- Bachelor’s degree in business, finance, communications, or a related field, or equivalent professional experience.
- Prior experience in a veteran-led, small business, or growth-oriented firm is beneficial; multilingual communication skills (such as Spanish) are a plus.