What are the responsibilities and job description for the Ministry Services Representative position at David C Cook?
About David C Cook
David C Cook is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship and worship resources to help Christians grow in faith and pass it along to the next generation. Integrity Music, part of the David C Cook family, is committed to taking songs of substance to the local church and its leaders around the world. Also part of the David C Cook family of brands, Group Publishing is a leader in vacation Bible school curriculum and creates a wide variety of award-winning, faith-based content, products and experiences for kids, teens and adults.
The Role
Are you a customer-focused individual that enjoys helping others? Do you have a heart for ministry and passion for helping others? If so, be sure to apply. We are seeking a full-time Ministry Services Representative. This role is more than support; it’s ministry in action. This role is responsible for ensuring a remarkable customer experience with products and services. In a nutshell, this position is responsible for providing assistance, troubleshooting and training through phone, email and live chat. You’ll also work with our sales team to connect customers with the right products and services, and contribute feedback to improve our ministry tools. The ideal candidate is detail-oriented, customer-centric, self-directed, excellent at troubleshooting and able to excel in a fast-paced environment.
Why Join Us?
Because this is more than a job—it’s a calling. You’ll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.
To Apply
Submit your application, resume, and a thoughtful cover letter that shares why you're passionate about faith-based editorial work.
We look forward to learning more about you!
David C Cook is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship and worship resources to help Christians grow in faith and pass it along to the next generation. Integrity Music, part of the David C Cook family, is committed to taking songs of substance to the local church and its leaders around the world. Also part of the David C Cook family of brands, Group Publishing is a leader in vacation Bible school curriculum and creates a wide variety of award-winning, faith-based content, products and experiences for kids, teens and adults.
The Role
Are you a customer-focused individual that enjoys helping others? Do you have a heart for ministry and passion for helping others? If so, be sure to apply. We are seeking a full-time Ministry Services Representative. This role is more than support; it’s ministry in action. This role is responsible for ensuring a remarkable customer experience with products and services. In a nutshell, this position is responsible for providing assistance, troubleshooting and training through phone, email and live chat. You’ll also work with our sales team to connect customers with the right products and services, and contribute feedback to improve our ministry tools. The ideal candidate is detail-oriented, customer-centric, self-directed, excellent at troubleshooting and able to excel in a fast-paced environment.
Why Join Us?
Because this is more than a job—it’s a calling. You’ll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.
To Apply
Submit your application, resume, and a thoughtful cover letter that shares why you're passionate about faith-based editorial work.
We look forward to learning more about you!
Salary : $18 - $22
