What are the responsibilities and job description for the Business Development Manager position at David Allen Company?
In your role as a Business Development Representative for David Allen Company, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers in the major cities of Florida, Georgia and Alabama. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service.
As a sales professional, your tasks will encompass various aspects of sales strategy, including developing effective customer account plans, managing existing accounts, identifying new business prospects, and ensuring a high level of customer satisfaction. This opportunity will allow you to utilize your sales and business development expertise while representing a brand renowned for its excellence in the industry.
One of your primary duties will involve managing key sales accounts. This entails nurturing and expanding relationships with significant customers, identifying and expressing interest in commercial construction projects, and then following up on proposals delivered by our estimating team.
KEY RESPONSIBILITIES
Account Management: Manage and nurture existing accounts to cultivate long-term, mutually beneficial partnerships. Understand each customer's unique needs, preferences, and project requirements to provide tailored solutions.
- Maintain an open line of communication with the Business Development team, providing regular input on all account activity, including status and call reports on a weekly basis.
- Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements.
- Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions.
- Develop and execute comprehensive customer / sales plans to drive business growth.
- Manage projects in the pipeline through quality checks and other follow-up.
Business Development: Prospect, identify, and pursue new sales opportunities in the premium countertop market. Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
Networking: Attend customer outreach events, industry networking events, as well as create networking opportunities to invite others to.
Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand market share. Collaborate with the sales team and management to align strategies with overall company goals.
Customer Relationship Management: Cultivate strong relationships with customers, architects, designers, contractors, and other key stakeholders. Ensure exceptional customer satisfaction by addressing inquiries, resolving issues promptly, and exceeding expectations.
Product Expertise: Become an expert on our premium commercial flooring scopes, understanding their benefits and advantages over competitors. Articulate product value propositions persuasively to customers.
Negotiation and Closing: Skillfully negotiate contracts, pricing, and terms with customers to achieve win-win agreements. Effectively close sales deals to meet and exceed quarterly and annual targets.
Market Insights: Stay updated on industry trends, competitor activities, and market dynamics. Utilize this knowledge to refine sales strategies and capitalize on emerging opportunities.
Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
Reporting and Analysis: Maintain accurate customer relationship and activity records in CRM, prepare regular reports, and present performance metrics to the management team. Analyze sales data to identify areas for improvement and implement corrective measures, for customer accounts focused on growth.
QUALIFICATIONS:
- Proven Sales Experience: Minimum of 3-5 years of successful sales, business development, or account management experience in a similar role.
- Experience within the building materials, interior design, or construction industry can provide valuable insights into the unique challenges and dynamics of your target market.
- Previous experience with premium brands or high-end products can be advantageous in understanding the expectations and preferences of your clientele.
- Relationship Building Skills: Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
- Results-Driven: A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
- Strategic Thinker: Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
- Negotiation Skills: Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
- Organizational Skills: Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
- Customer Service - Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
- Must be comfortable with using technology applications, specifically experience with MS Excel and FollowUp CRM or similar CRM preferred.
- Must possess a valid current state driver license
KEY TRAITS:
- Drive and Ambition: A self-motivated and ambitious mindset is essential for achieving sales targets and driving growth.
- Networking: Building a strong network within the industry can open doors to new opportunities and partnerships.
- Resilience: Sales can be challenging, so having the ability to handle rejection, setbacks, and pressure is important.
- Adaptability: The business landscape can change rapidly. Being adaptable to new strategies, technologies, and market conditions is crucial.
- Passion: A genuine passion for sales, business growth, and customer satisfaction can set you apart in this role.
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Orlando, FL 32824
Salary : $80,000 - $90,000