Operations/Janitorial Services Manager

The Operation Services Manager plays a critical leadership role in overseeing commercial cleaning teams for assigned clients. This position is responsible for ensuring that service delivery meets the highest standards of quality, safety, and client satisfaction while managing multiple teams across various job sites. The manager will develop and implement operational strategies, optimize resource allocation, and maintain strong communication channels between field staff and corporate management. By proactively addressing challenges and streamlining workflows, the Manager ensures tasks and projects are completed on time and within budget. Ultimately, this role drives operational excellence and fosters a culture of continuous improvement and accountability across all field service activities. You must be local to South Jersey/Philadelphia area where assigned clients are located. 

Preferred Qualifications:

• Experience supervisor janitorial/custodian teams preferably in a similar services business
• Familiarity with workforce management software and field service management tools.
• Demonstrated ability to implement process improvements and operational efficiencies.

Responsibilities:

• Lead, supervise, and support field service teams to ensure efficient and effective janitorial service delivery at work sites.
• Coordinate daily schedules, assign tasks, and monitor progress to meet project timelines and client expectations.
• Implement and enforce safety protocols and compliance with industry regulations to maintain a safe working environment.
• Manage client relationships by addressing concerns promptly and ensuring high levels of customer satisfaction.
• Oversee inventory management, equipment maintenance, and procurement to support uninterrupted field operations.
• Conduct regular performance evaluations, provide coaching, and facilitate training programs to enhance team capabilities.