What are the responsibilities and job description for the Facilities Sr Account Services Coordinator position at DAVE'S CLEANING SERVICE?
About us
OZM Enterprises Inc, along with Liberty Facility Solutions provides comprehensive facility support, consultation and management services to enhance the environments where people work. We are continuing to grow and looking for talented professionals to join our venor and client services team.
The Account Relations Manager is responsible for cultivating and supporting Client Relations and the Sub-Contractors network for assigned territories. Provide support as needed for assigned clients and as needed to support growth of the territory. This position plays a critical role in servicing both our contractor partners and clients, through timely, accurate processing, strong organization, admin and communication.
Responsibilities:
- Coordinate service needs for the clients and contractors through administrative support, phone calls, emails, and utilization of the workorder management process.
- Educate national contractor partners on our services, processes, and compliance requirements
- Conduct market research and analysis to identify trends and opportunities
- Ensure contracted service requirements are being bet to exceed client expectations
- Collaborate with internal teams to ensure client satisfaction
- Help cultivate and build contractor network by researching potential subs and contacting them in needed service areas
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Facility Service Account Management : 3 years (Required)
Mon-Fri Day Hours
Salary : $55,000 - $75,000