What are the responsibilities and job description for the Help Desk/ Field Support Engineer _ Salt Lake City, UT position at Datum Technologies Group?
Help Desk/ Field Support Engineer
Location: Salt Lake City, UT
Job Description & Requirements: The Field Engineer is responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. This position is responsible for implementation, support and repairs of desktop devices, applications, peripherals, telephone systems, network devices, airline specific equipment ( Kiosk, Flight Information Display Systems, Ramp Information Display Systems) and multiple server platforms. Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Travel, on call, weekend work, and some off hour work required. Education: 2 - 4 years formal IT training or 3 years equivalent experience. This position also prefers an A Certification. Basic Network/Server and application knowledge (MS Office, Outlook, etc.) is also required. Candidate must have troubleshooting skills (hardware/software) and Windows workstation and peripheral knowledge. Previous airline experience is preferred. Candidate must have excellent verbal and written skills. Must possess the technical expertise to apply relevant technical processes to appropriate business needs.
Quals--
SLC Field Engineer supporting I.T. including 47 airports, reservations facility, and multiple departments. Responsible for client I.T. operational support, repairs, and IMAC (installations, moves, adds, & changes).
Will wait for your response.
Vishnu Singh
Email : vishnu@datumtg.com
Phone : 470 451 0404