What are the responsibilities and job description for the Evergreen Deployment Technician position at DataStaff, Inc.?
DataStaff, Inc is in need of an Evergreen Deployment Technician for a long-term contract opportunity for one of our direct clients in Charlotte, NC.
*This position is onsite
* Travel required
Responsibilities:
- Complete hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.
- Transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly),
- Imaging computers with Windows 11 utilizing SCCM
- Scheduling computer replacements with end users through ServiceNow, completing computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow).
- The computer refreshes will take place at each end user’s desk, professional appearance and excellent customer service is expected.
- Experience with ServiceNow & HAM Pro, and/or Apple iPhone deployment is a huge plus.
- Technicians will be traveling to various county buildings in county vehicle driven by full time employee.
Required Skills:
- 2 Years - Experience with larger scale deployments (1000/year or similar)
- 2 Years - Experience transporting and storing computer inventory following documented procedures (potential need to push, pull, or lift up to 50 lbs regularly)
- 2 Years - Experience imaging computers with Windows 11 utilizing SCCM
- 2 Years - Experience scheduling computer replacements with end users through ServiceNow
- 2 Years - Experience with computer refreshes, reclaiming and transporting old computers, and documenting inventory updates within HAM Pro (in ServiceNow)
Desired Skills:
- Experience with ServiceNow & HAM Pro
- Experience with Apple iPhone deployment
This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.