Network & Infrastructure Solutions Design Engineer

We want you!

DataServ/xFact is seeking a Network & Infrastructure Solutions Design Engineer. This role is centered on the design of practical, scalable network and infrastructure solutions in a pre-sales environment. A successful candidate will own solution designs while receiving ongoing coaching and support through peer collaboration and leadership engagement. Approximately 80% of projects support K–12 environments, offering stable projects, long-term customer relationships, and meaningful community impact.

Why You’ll Love Us

We care. We coach. We lead. We continue to use this approach in all we do for our culture. It’s truly the people who make working here great. We are a collaborative environment and supportive of one another, providing flexibility when needed. As lifelong learners, promoting from within is a priority to provide our team members opportunities for internal mobility and growth. DataServ/xFact offer a competitive compensation plan including paid holidays, PTO, discretionary bonuses, 401K (with match), medical, dental, vision, life, STD, and LTD benefits along with many other inclusive benefits and perks!

What Success Looks Like

• Independently owning assigned solution designs
• Producing clear, accurate, and supportable designs and quotes
• Participating in peer review and coaching opportunities
  
  

What You’ll Do

• Solution Design & Pre-Sales
• Partner with Account Executives to design networking, wireless, and infrastructure solutions
• Develop accurate quotes, scopes of work, and support design documentation
• Participate in discovery calls, technical reviews, and customer-facing presentations
• Technical & Field Engagement
• Perform site surveys and assessments to validate design assumptions
• Participate in regional customer discovery meetings and solution walkthroughs
• Research and recommend technologies aligned to customer needs and standards
• Cross-Team Collaboration
• Serve as a technical bridge between Sales, Design, and Project Delivery teams
• Support clean handoff from design to implementation teams
• Provide design coverage and backup support for peer engineers as needed
  

What We Require

• Education:
• Bachelor’s degree in computer science, or related professional experience in design, implementation, and management of IT systems
• Experience:
• Five years experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems. Experience in video security, physical security and/or cybersecurity desirable
• Experience in help desk support and/or pre-sales network design preferred
• Skills:
• Networking and/or Compute certifications preferred
• Limited travel to various company and customer sites as necessary
• Additional proficiencies we seek:
• Demonstrates excellent written and verbal communication skills, in both collaborative team and customer-facing environments
• Strong problem-solving skills and ability to work collaboratively across teams
• Candidates are required to complete a drug test and background check
  

DataServ/xFact is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable laws, including race, color, religion, national origin, ancestry, age, gender, marital status, military status, sexual orientation, disability, or medical condition.