What are the responsibilities and job description for the Service Desk Personnel position at DatamanUSA, LLC?
DatamanUSA has an exciting opportunity for a talented Service Desk Personnel to work with one of our direct clients in Nashville, TN. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients.
Job Details:
Title: Service Desk Personnel
Duration: 12 Months
Location: Nashville, TN
Required/desired skills:
*) Able to handle call volume of up to 30 calls per day.
*) People/Customer Service skills required
*) Printer Administration and Troubleshooting
*) Server Print Queue, and local Queues
*) Active Directory Management
*) Able to navigate Different OUs
*) Able to look up attributes
*) Able to reset password and unlock accounts.
*) iOS Management, Support, and Deployment
*) Setting up new phones/Ipads
*) Resetting iTunes accounts
*) Resetting network settings
*) Backup/Restore device data
*) Video Conferencing