What are the responsibilities and job description for the Colocation Engineer position at DataBank?
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
The Colocation Engineer will be responsible for engineering functions in support of customer acquisition and installation cabinets, cages, power, backbone communication cables & panels, etc.
Responsibilities
Support sales and product teams with technical solutions and RFP responses
Preliminary design, presentation and evaluation of customer solutions
Manage and respond to pre-sales (ICB) requests, including preliminary drawings
Work with Operations and Capacity teams to determine sellable space and power at colocation sites
Manufacturer selection to solution equipment that meets customer specifications and DataBank standards
Create colocation layout drawings and all supporting infrastructure using AutoCAD
Create full Scope Of Work packages for signed orders
Maintain current ‘as built’ drawings of all sites in assigned region
Update redlined drawings and information received from Proj Mgrs & Operations to keep records of completed work current
Other duties as assigned
Qualifications
Bachelor’s Degree in engineering field preferred
Colocation / Datacenter design experience required
Working knowledge of Datacenter infrastructure - Power, Cooling, Security, Communications
Excellent verbal and written communication skills; ability to effectively respond, verbally or in writing, to sensitive issues, complex inquiries or complaints
Must be detail oriented
Works well independently and on a team
Requires a high level of commitment to customer service, whether co-workers or clients
Expert application software skills including MS Word, MS Excel, AutoCAD, Visio, and Adobe Acrobat
Flexible and adapts well to a constantly changing environment
Must be able to manage multiple aggressive deadlines
Must be able to understand and read construction documents
Business minded and able to maintain a commercial focus
Travel is a requirement - must have current US driver's license and passport.
The employee will be required to meet with customers and internal support teams occasionally to review project scope, participate in site tours and to ensure positive communication is maintained
Benefits
Health, Vision and Dental Insurance Packages
Short-Term and Long-Term Disability?Insurance
Life Insurance
401k with company match
Paid Time Off and Paid Holidays
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