Accounts Receivable Specialist

Description

Promera is a leading provider of critical environment management solutions for mission critical environments, including data centers, cleanrooms, and life sciences facilities. For over 45 years, we’ve helped protect the performance and reliability of some of the world’s most demanding spaces. Our clients include top general contractors, hyperscale cloud providers, colocation facilities, and enterprises that rely on safe, compliant, and expertly maintained environments. Promera is ISO 9001:2015 and ISO 14001 certified, demonstrating our commitment to service excellence and operational efficiency. 

The Accounts Receivable Specialist will play a key role in managing the company’s AR processes with a focus on accurate invoicing, timely collections, customer communication, and reconciliation. This is a hands-on, tactical role suited for someone who thrives in a fast-paced environment and enjoys solving problems while maintaining strong relationships with internal teams and external clients. 

THIS POSITION IS IN OFFICE IN CHARLOTTE, NC 28202. 

What You’ll Work On 

• Generate, review, and issue accurate customer invoices in accordance with contract terms and billing schedules. 

• Monitor and manage the accounts receivable ledger to ensure all payments are accounted for and properly posted. 

• Perform timely follow-up on outstanding invoices and proactively contact customers to resolve payment delays or disputes. 

• Apply incoming payments and reconcile discrepancies or short payments. 

• Collaborate with sales, project management, and customer service teams to resolve billing and collection issues. 

• Prepare and maintain aging reports, AR metrics, and collection status updates. 

• Support month-end closing activities related to AR, including reconciliations and reporting. 

• Maintain customer files and payment records in compliance with company policies and audit requirements. 

• Assist with credit assessments and recommendations for new and existing customers. 

• Continuously look for process improvements to streamline the AR cycle and reduce DSO (Days Sales Outstanding). 

Role Requirements & Perks

Qualifications 

• 3–5 years of hands-on accounts receivable experience, preferably in a B2B service or project-based environment. 

• Strong knowledge of billing, collections, and cash application best practices. 

• Proficiency in accounting systems and Microsoft Excel; experience with [insert specific software if applicable] is a plus. 

• Excellent communication and customer service skills with a professional and persistent approach. 

• High attention to detail, accuracy, and ability to meet deadlines. 

• Ability to work independently and as part of a team in a fast-paced environment. 

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred. 

Benefits  

• Competitive pay, based on experience and location. 

• Hourly rate range from $25 - $30 per hour 

• Growth Sharing Incentive Plan eligible – our company-wide long-term incentive plan 

• Paid on-the-job training, and continued learning, including certifications 

• Paid Time Off 

• Medical, Dental, Vision plans  

• Life, Disability and other Voluntary coverage 

• 401k matching  

• Employee Assistance Program 

• Promotion opportunities 

We are an Equal Opportunity Employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Salary : $25 - $30