Airframe Repair Coordinator

Reports to:

Director of Repairs

Location:

Miami, USA

Function:

Repairs

Direct Reports:

No

For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.

DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level. 

Purpose:

As a Repair Coordinator at DASI, your role is crucial in ensuring the timely fulfillment of open repair orders. This involves seamless collaboration with vendors and various internal departments.

Key accountabilities:

• Create and manage Repair Orders.
• Build strong relationships with repair vendors, fostering effective communication on open repair orders.
• Review and analyze repair vendor quotes, utilizing tools to optimize cost savings.
• Strategically allocate piece parts from stock and/or stock purchase to repair vendors for price reduction on end units.
• Negotiate repair vendor cost to reduce BER (Beyond Economic Repair) quotes.
• Enter and approve repair vendor quotes.  
• Proactively generate repair order reports for review and management.
• Follow up on outstanding issues, seeking timely status updates, ETAs, and resolution of discrepancies.
• Support the Sales Department by monitoring repair orders committed for sale and processing drop shipments as required.
• Assist the Receiving Department in resolving issues associated with nonconforming units placed on QC Hold upon receipt from repair vendors.
• Support the Accounts Payable Department by addressing inquiries pertaining to repair invoices.
• Consistently meet and exceed established Key Performance Indicators (KPIs), maintaining organizational benchmarks.
• Perform all other duties as assigned.

Key skills and competences:

• Analytical and problem-solving ability.
• Provide exceptional service to both vendors and internal customers.
• Possess good verbal and written communication skills.
• Initiative-taking individual who thrives in a dynamic work environment and excels under pressure.
• Ability to multitask in a challenging environment where priorities can change quickly.
• Diligence and strong organizational skills.
• Effective time management abilities.

Experience and qualifications:

• High School Graduate or GED (bachelor’s degree a plus).
• 3 years in aviation MRO experience.
• 3-5 years in customer interaction experience
• Proficient with Microsoft Office tools (e.g., Excel, Outlook) or equivalent.
• Familiarity with MRO terminology, IPC's, S/B's, 8130's and traceability.