What are the responsibilities and job description for the Operations Specialist (RDU) position at Dash Courier & Logistics?
Position: Operations Specialist
About the Role:
Are you ready for a career that makes a difference, supports business operations, and offers daily challenges? Dash Courier & Logistics is seeking an Operations Specialist to join our fast-paced, high-volume, 24/7/365 on-demand courier service.
This role is ideal for someone who thrives in dynamic environments, enjoys problem-solving, and is eager to grow within the logistics industry. You'll be trained across multiple functions including dispatch, customer service, order entry, and branch support.
Key Responsibilities
- Coordinate and schedule courier logistics
- Enter and manage orders via phone, email, and internal systems
- Communicate effectively with drivers, customers, and team members
- Support dispatch operations and ensure timely deliveries
- Maintain accurate records and event notations
- Adapt to changing business needs, including shift changes and overtime
What We're Looking For:
Preferred Qualifications
- 1 year experience in dispatching, logistics coordination, or customer service
- Strong multitasking and decision-making skills
- Ability to lead by example and take initiative
- Familiarity with geographic areas and routing
- Proficiency in office software and computer systems
Requirements
- Reliable transportation and valid driver's license
- Professional appearance and demeanor
- Clean criminal background and motor vehicle record (no felonies or DUIs in the past 7 years)
- Willingness to undergo background check and drug screening
Work Environment & Expectations
We are currently hiring for 1st shift. Shift hours will generally fall between 7:00 AM and 6:00 PM, Monday -Friday, but may vary depending on business needs. Weekend availability may be required.
As an Operations Specialist, flexibility is essential. You may be asked to work different shifts, overtime, or holidays to support our 24/7/365 operations. If you're not able to accommodate a flexible schedule, this may not be the right role for you.
How to Apply
If you're interested in joining a proven and established company with opportunities for growth, please submit your resume along with a brief note explaining your experience and why you'd like to be considered.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) with matching
- Health, dental, and vision insurance
- Life Insurance
- Paid time off
Schedule:
- Day Shift
- Evening Shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
- Associate degree or equivalent combination of education and experience (Preferred)
Experience:
- Dispatching: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Salary : $19 - $21
