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IT Specialist (DATAMGT)

DAS for Information Technology - 103
Little Rock, AR Other
POSTED ON 4/23/2026
AVAILABLE BEFORE 4/27/2026
This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT) serving as an IT Specialist (DATAMGT). The primary purpose of the position is to analyze and test the capacity and performance of the VA technical framework.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For the GS-11 position you must have served 52 weeks at the GS-09 level or for the GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Applicants must meet all requirements when a request is received to fill a vacancy. You may qualify based on requirements described below:

Basic Individual Occupational Requirement GS-11 GRADE LEVEL:

Note: This standard allows eligibility through meeting either the education or experience requirement.

EDUCATION: A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree that provided a minimum of 24 semester hours in one or more of the following fields: computer science, engineering, information science, information systems management, mathematics, statistics, operations research, engineering, or technology management. (Note: If using education to qualify transcripts are required.)

OR

EXPERIENCE: Experience must include IT-related experience that demonstrates each of the following four competencies:
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
AND

Specialized Experience: You must possess one year of specialized experience equivalent to at least the GS-09 level. Specialized experience for this position is defined as: assisting with developing, implementing, installing, and configuring IT enhancements related to systems accessibility, software and the administration and management of IT system and databases; managing automated provisioning and patching as well as backup and recovery operations and virtualization technologies; identifying and anticipating system/server performance, availability, capacity, or configuration problems; supporting and assisting in the development of storage architecture.

Basic Individual Occupational Requirement GS-12 GRADE LEVEL:

Experience:Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience, demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND

Specialized Experience:
You must possess one year of specialized experience equivalent to at least the GS-11 level. Specialized experience for this position is defined as: assisting with developing, implementing, installing, and configuring IT enhancements related to systems accessibility, software and the administration and management of IT system and databases; managing automated provisioning and patching as well as backup and recovery operations and virtualization technologies; identifying and anticipating system/server performance, availability, capacity, or configuration problems; supporting and assisting in the development of storage architecture.

Responsibilities:

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans.

OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology.

Major Duties:
  • Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e. Master Incident Management Plan, when applicable.
  • Installs and configures hardware, software, and peripheral equipment for system users in accordance with organizational standards.
  • Administers accounts, network rights, and access to systems and equipment.
  • Manage and configure back-ups and restores in a multi-tiered environment.
  • Daily monitoring of the following items relating to SAN NAS and back-up hardware and the relevant software and applications: 1) Performance issues; 2) Hardware failures; 3) Exceeded quotas; and 4) Unexpected growth.
  • Serve as project team member or lead supporting efforts of the team and the project manager, documenting progress and status regularly.
Position Description/PD#: IT Specialist (DATAMGT)/PD18326A and PD18327A
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
Telework: ADHOC telework may be authorized at management's discretion.
Travel Required: Up to 5% travel may be required, as needed, for this position.
Work Schedule: Monday - Friday 8:00am - 4:30pm; Tour of duty may be subject to change based on organizational needs.
Compressed/Flexible: May be authorized at management's discretion.
Virtual: This is NOT a virtual position.
Physical Demands: The work is sedentary, but may involve periods of walking, bending, stooping, lifting, carrying, moving (up to 50 pounds) components and supplies, reaching, pulling, and working at a keyboard and monitor. Subject to call back outside tour of duty.
Working Conditions: The work area is adequately lighted, heated, and ventilated. The environment involves everyday risks that require normal safety precautions.
Designated Drug Testing Position: Not applicable

Salary : $74,678

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