What are the responsibilities and job description for the Master Scheduler position at Dartmouth Health?
The Master Scheduler is responsible for coordinating patient access and procedure scheduling through the management of incoming referrals, provider scheduling requests, and high-volume patient communications. This role serves as a central point of coordination between patients, providers, and clinical teams to ensure timely and accurate scheduling of procedures and related services.
- Plans and organizes the master schedule providing appropriate coverage for all areas on a daily basis based upon unit needs and patient flow.
- Maintains the master schedule, making necessary changes as they occur and determines best options during short staffing periods to provide necessary coverage.
- Identifies potential staffing problems and resolves as appropriate or raises issues to the appropriate leader.
- May assist with timekeeping functions by maintaining absenteeism, tardiness and other attendance records and staffing statistics.
- Attends section meetings and follows up on actions related to the master schedule.
- Performs other duties as required or assigned.
- Associates degree with 2 years of experience working in a medical setting, or the equivalent in education and experience required.
- Familiarity with word processing techniques, data base management, and medical terminology required.
- Must be highly organized, with the ability to prioritize, function independently, and deal with multifaceted aspects of the medical profession.
- Excellent interpersonal, written and verbal communication skills required.
- Initiative, discretion and good judgment desired.
- None