What are the responsibilities and job description for the Assistant Director, Program Experience position at Dartmouth College?
Position Information
| Posting date | 03/05/2026 |
|---|---|
| Closing date | |
| Open Until Filled | Yes |
| Position Number | 1126072 |
| Position Title | Assistant Director, Program Experience |
| Hiring Range Minimum | $68,700 |
| Hiring Range Maximum | $82,000 |
| Union Type | Not a Union Position |
| SEIU Level | Not an SEIU Position |
| FLSA Status | Exempt |
| Employment Category | Regular Full Time |
| Scheduled Months per Year | 12 |
| Scheduled Hours per Week | 40 |
| Schedule | This position is located on campus in Hanover, NH and requires regular weekly on-site work presence of 3 days per week, and remote flexibility other days, with the understanding that full-time on-site presence will be required during program delivery weeks. |
| Location of Position | Hanover, NH |
| Remote Work Eligibility? | Hybrid |
| Is this a term position? | No |
| If yes, length of term in months. | NA |
| Is this a grant funded position? | No |
| Position Purpose | With high level guidance from executive education leadership and in partnership with staff and faculty colleagues, plans and executes a world-class client experience for in-person, virtual, and hybrid executive education programs. Participates in client relationship management, developing strategies for program execution and improvements. |
| Description | Alongside its outstanding MBA program, Tuck offers a correspondingly distinctive portfolio of business education programs for rising and experienced executives. The program experience team within Tuck Executive Education (TEE) is at the center of logistical, administrative, and client service needs for our programs, ensuring that programs operate smoothly and at a high execution standard, creating a personal, connected, and transformative experience for our participants. As an assistant director, program experience for Tuck Executive Education (TEE), you will provide essential logistical, administrative, and client service support, ensuring that programs operate well and that the business leaders participating in our programs have a transformative learning experience. In addition to having impressive project management skills, we are seeking solid event and/or conference planning experience. Visit http://exec.tuck.dartmouth.edu to learn more about our executive education programs. |
| Required Qualifications - Education and Yrs Exp | Bachelors or equivalent combination of education and experience |
| Required Qualifications - Skills, Knowledge and Abilities |
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| Preferred Qualifications | Experience with customer relationship and/or learning management systems (e.g. Canvas) and CRM (e.g. Salesforce). |
| Department Contact for Recruitment Inquiries | Lorin Parker, Executive Director of Talent Management |
| Department Contact Phone Number | 603.646.2904 |
| Department Contact for Cover Letter and Title | Lorin Parker, Executive Director of Talent Management |
| Department Contact's Phone Number | 603.646.2904 |
| Equal Opportunity Employer | Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. |
| Background Check | Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. |
| Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? | Preferred, but not required |
| Special Instructions to Applicants | Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy |
| Additional Instructions |
Please note that we have one opening on the Executive Education Program Experience Team, and we have posted this opening at both the Assistant Director level (this position #1126072) as well as the Program Experience Manager level (position #1128815). We will be hiring at the level that best matches the skill and experience of the strongest candidate." |
| Quick Link | https://searchjobs.dartmouth.edu/postings/84911 |
Key Accountabilities
| Description | 1. Program development and logistical planning:
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|---|---|
| Percentage Of Time | 60% |
| Description | 2. Client experience:
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| Percentage Of Time | 20% |
| Description | 3. Team collaboration and innovation:
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| Percentage Of Time | 15% |
| Description | 4. Budget management:
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|---|---|
| Percentage Of Time | 5% |
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| -- | Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. |
|---|---|
| -- | Performs other duties as assigned. |
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of underrepresented groups are encouraged.
Salary : $68,700 - $82,000