Quality Assurance Manager

General Description

Working under the direction of the Chief Engineer, this position is responsible for leading and maintaining the Danuser Quality Management System (DQMS) to ensure products meet or exceed internal standards, customer requirements, and applicable regulatory expectations.

Education, Certifications, Licenses, and/or Registrations

Bachelor’s degree in business administration, engineering, quality management or equivalent is required. ASQ certification is preferred. A valid driver license is required.

Quality Manager Experience

Minimum five (5) years of manufacturing quality management experience is required. Minimum one (1) year supervisory experience is preferred.

Quality Assurance Specialized Knowledge and Skills

· Must possess proficient technical knowledge and manual dexterity

· Working knowledge of quality frameworks such as ISO 9001, Six Sigma, PPAP, or Root Cause Analysis

· Intermediate math and reading skills

· Able to read blueprints, dial calipers, combination square, tape measure, and other necessary measuring tools

· Able to use hand and power tools

· Knowledge of proper metal fabrication and welding techniques

· Computer proficient with a working knowledge of Microsoft Office Suite products

· Working knowledge of office equipment including phones, computers, copiers, etc.

· Strong verbal, written, and interpersonal skills

· Clear communication skills and able to reiterate information as necessary

· Able to follow instructions and retain information

· Strong leadership and communication skills with the ability to organize and prioritize workload

· Able to manage multiple projects simultaneously, and thrive in a fast-paced environment

· Flexible in work and schedule

· Time management skills

· Collaboration skills

· Problem solving ability

· Multi-tasking ability

· Conflict resolution skills

· Attention to detail

· Confidentiality

Essential Duties

1. Develop, implement, maintain, and continuously improve the Danuser Quality Management System (DQMS).

• Ensure compliance with ISO 9001 and other internal DQMS requirements.
• Collaborate with engineering, shop floor supervisors, and management to develop and implement changes and improvements to our quality control programs.

2. Ensure compliance with applicable regulatory, statutory, and customer-specific quality requirements.

• Maintain awareness of regulatory changes that may impact products or processes.

3. Lead and ensure effective quality planning throughout the Product Realization Process (PRP) by collaborating with engineering, production, and management to define quality requirements, risks, controls, and verification methods ensuring products, processes, and documentation conform to DQMS and ISO 9001 requirements.

4. Participate in supplier selection, qualification, and risk assessment activities.

• Ensure risk considerations are integrated into product realization plans and corrective actions.

5. Product inspection oversight.

• Oversee inspection and testing activities to ensure products conform to engineering drawings, specification, and customer requirements.
• Ensure control plans, first article inspections (FAI), and measurement systems are properly implemented and maintained.
• Ensure availability and proper use of measuring and inspection equipment.
• Follow new and revised parts through the manufacturing process to ensure quality and customer expectations.

6. Work with Quality Control Inspectors to ensure measuring devices are properly controlled.

7. Ensure proper control of nonconforming products.

8. Lead supplier corrective actions, performance reviews, and continuous improvement activities in collaboration with purchasing and engineering.

9. Lead risk-based thinking activities across quality processes, including identification, assessment, mitigation, and monitoring of quality-related risks.

10. Serve as quality liaison between engineering, production, shop floor, suppliers, sales, customer service, customers, and management.

• Interact with customers regarding quality issues.
• Complete and provide any required quality assurance related documents to customers.

11. Develop, implement, and maintain quality-related training programs and materials for shop floor employees, inspectors, supervisors, and office personnel.

• Ensure quality training effectiveness is evaluated and documented in accordance with DQMS requirements.

12. Drive continuous improvement initiatives across manufacturing and support functions using structured problem-solving and quality improvement methodologies.

13. Drive corrective and preventative actions (CAPA), root cause analysis, and problem-solving activities to prevent recurrence of quality issues.

• Investigate and ensure the resolution of quality issues in a timely manner.

14. Plan, conduct, and support internal audits, customer audits, and third-party ISO 9001 audits.

• Track audit findings, implement corrective actions, and verify effectiveness.

15. Define, track, analyze, and report quality performance metrics including scrap, rework, defects, audit findings, and customer complaints.

16. Lead and prepare input for management review meetings, including quality performance, audit results, customer feedback, risks, opportunities, and improvement actions.

17. Perform inspections when required.

18. Supervise quality personnel.

• Monitor quality personnel for safety issues and enforce existing safety standards.
• Evaluate departmental personnel and give praise or take corrective action when appropriate.
• Review employee time off requests.
• Consider workload and employee time off balance/accrual.
• Review, correct, and approve employee jobs and hours in the computer system. Via email, notify shop floor manager and human resources of employee shift changes.

19. Follow all company and safety policies, guidelines, and rules.

20. Follow all quality standards.

21. Maintain a clean and organized work area.

22. Maintain regular and reliable attendance.

23. Work in a fast-paced environment.

24. Stay focused and on task with minimal supervision.

25. Perform other duties as assigned.

Work Environment

Mainly an office environment position, this role routinely uses standard office equipment, such as computers, phones, photocopiers/printers, and filing cabinets. Intermittent trips to the manufacturing shop floor will be necessary. Safety eyewear and other PPE will be required as necessary.

Physical Demands

Spends more than half (1/2) of the time sitting or standing while working on a computer. Bending, stooping, squatting, kneeling, and reaching will be required for additional duties. Able to lift up to 75 lbs. and occasionally position heavier material with the aid of lifting device(s). Generally requires clear vision at close distances for reading and computer tasks.

Schedule

Full time, exempt. Regular office hours Monday through Friday, 7:30 AM – 4:30 PM.

Travel

Rarely. Some travel may be required for training.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Danuser Machine Company, LLC
500 E. 3rd St.
P.O. Box 368
Fulton, MO 65251

www.danuser.com

hr@danuser.com