What are the responsibilities and job description for the Front Desk Receptionist position at Danella Construction Corp of PA?
Job Summary The Front Desk Receptionist serves as the first point of contact for visitors and callers. This role is responsible for providing excellent customer service, managing front desk operations, and supporting daily administrative tasks to ensure smooth office operations.
Key Responsibilities
Greet and assist visitors in a friendly and professional manner
Answer, screen, and direct incoming phone calls
Schedule appointments and manage calendars as needed
Maintain visitor logs and issue badges when required
Handle incoming and outgoing mail, packages, and deliveries
Perform basic administrative tasks such as data entry, filing, and copying
Maintain a clean, organized, and professional reception area
Communicate effectively with staff and direct inquiries to appropriate departments
Follow company policies regarding security and confidentiality
Qualifications
High school diploma or equivalent
Previous receptionist, front desk, or customer service experience preferred
Strong verbal and written communication skills
Professional appearance and demeanor
Ability to multitask and stay organized in a fast-paced environment
Proficiency with basic office equipment and computer systems
Skills
Customer service
Time management
Attention to detail
Problem-solving
Professional communication
Work Environment
Office or corporate setting
May require sitting for extended periods