What are the responsibilities and job description for the Inside Phone Sales Representative position at Danco Heating, Cooling & Plumbing?
Inside Sales Representative - HVAC & Plumbing - $50K-$75K Earning Potential
Up to $1,500 Sign-On Bonus Available!
Are you a confident communicator who enjoys talking with customers and thrives in a structured, goal-driven environment?
At Danco Heating, Cooling & Plumbing, we're looking for motivated Inside Sales Representatives to join our team in Waco, TX. This is a phone-based role focused on booking service and sales appointments while earning a strong base pay plus performance-based commissions.
Why Join Danco? We believe work should be more than just a paycheck. We've built a modern, people-first company where your growth, voice, and work-life balance truly matter.
- Competitive base pay uncapped spiffs and commissions
- Top performers earn $50,000 - $75,000 per year
- Clear career path with structured advancement (CSR I → CSR II → CSR III)
- Supportive team culture with regular events and recognition
- No nights or weekends - true work-life balance
What We Offer
- Hourly base pay: $19 - $24/hr (depending on experience)
- Monthly spiffs and performance commissions
- Up to $1,500 Sign-On Bonus for qualified candidates
- Medical Insurance (70% company-paid for employee)
- Dental & Vision Coverage
- Short- & Long-Term Disability
- Up to 2 Weeks Paid Vacation (accrued from Day 1)
- 6 Paid Holidays
- 401(k) with 3% Company Match
- Paid Training & Ongoing Development
- Company Uniforms
Schedule Monday - Friday, 9:00 AM - 6:00 PM (No nights or weekends)
What You'll Do
- Handle inbound and outbound calls (6-8 calls per hour)
- Book service, maintenance, replacement, and plumbing appointments
- Follow proven scripts and frameworks to qualify leads and overcome objections
- Deliver a professional, friendly customer experience
- Accurately document activity in ServiceTitan
- Meet monthly booking and revenue targets
What We're Looking For
- 1-3 years of customer service, call center, or inside sales experience (preferred)
- HVAC or home services experience is a big plus
- Strong phone presence and communication skills
- Coachable, motivated, and goal-oriented
- Comfortable working in a performance-driven environment
If you're looking for a stable, growth-oriented inside sales role with real earning potential and great benefits, we want to hear from you.
Apply today and take the next step in your career with Danco!
Salary : $50,000 - $75,000