What are the responsibilities and job description for the National Trainer position at Dana Incorporated?
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
We are seeking a results-driven National Trainer to support the development and delivery of product, service, and sales training programs for the North American Aftermarket. This role assists with training coordination, content development, and program execution to enhance product knowledge and customer engagement.
Job Duties And Responsibilities
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Job Purpose
We are seeking a results-driven National Trainer to support the development and delivery of product, service, and sales training programs for the North American Aftermarket. This role assists with training coordination, content development, and program execution to enhance product knowledge and customer engagement.
Job Duties And Responsibilities
- Support delivery of product, service, and sales training across the North American Aftermarket.
- Coordinate field training activities in the U.S. and collaborate with global training teams.
- Assist in managing training materials, digital content, and external training resources.
- Help organize and schedule training programs, ensuring alignment and avoiding duplication across regions.
- Contributes to the development and maintenance of training content, including digital and hands-on formats.
- Support the expansion of online training tools and learning platforms.
- Assist with responding to training requests and prioritizing them based on business needs.
- Participate in delivering product training sessions for internal teams and customers.
- Help maintain documentation of training procedures, materials, and best practices.
- Track and report on training participation and effectiveness metrics.
- 2 years’ experience preferred as a Technician, Engineer, or Technical Trainer.
- Associate’s degree preferred
- Advance Problem-solving
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Mechanical Comprehension
- Strong presentation and communication skills.
- Ability to support training delivery for both small and large groups.
- Advanced technical aptitude
- Strong organizational skills with the ability to manage multiple tasks.
- Ability to work independently and collaboratively across teams.
- Customer-focused mindset and professional communication style.
- Willingness to travel (approximately 50–70%).
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.